NDT Technical Sales Rep

Carestream Health; Hamilton; On-site; CAD 70,000 - 110,000; Full time

Job summary

Carestream Health seeks a Technical Sales and Channel Manager for Canada to drive technical solution selling and channel development across the NDT portfolio. The role requires strong credibility, cross-functional collaboration, and ownership of pipeline, demonstrations, and training.

The successful candidate will work with Sales, Service, R&D, Manufacturing and customers, traveling within Canada as needed.

Qualifications

• Bachelor’s degree in Engineering, Physics, Materials Science, or a related technical discipline.
• 3–5 years of experience in Technical Sales B2B environment.
• Previous experience in Sales and Channel Management is a plus.
• Strong technical solution-selling ability.
• High level of self-organization and independence.
• Excellent communication and presentation skills.
• Ability to translate complex technical concepts into customer-friendly solutions.
• Customer Training Experience.
• High level of self‑organization, autonomy, and accountability.
• Excellent written, verbal, and executive‑level presentation skills.
• Ability to manage multiple priorities across regions, cultures, and time zones.

Responsibilities

• Pipeline creation and opportunity development.
• Customer education and technical demonstrations.
• Demo equipment logistics and asset management.
• Installation coordination and operator training.
• Service escalation and technical troubleshooting support.
• Long-term account management and application expansion.
• Strengthen relationships with channel partners.
• Support partner enablement through training and joint opportunity planning.
• Share competitive insights and best practices.
• Participate in partner meetings and training forums.
• Maintain strong technical knowledge of portfolio and roadmap.
• Collect and communicate Voice of Customer feedback.
• Measured on revenue and margin.
• Maintain disciplined pipeline and forecast management.

Skills

Technical sales

B2B sales

Channel management

Customer education

Presentation skills

Communication

Self-organization

Independence

Education

Bachelors in Engineering/Physics/Materials Science

Job description

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Innovation that sparks imagination. Continue on to your next challenge with us.

Carestream is a worldwide provider of medical imaging systems and solutions; x-ray imaging systems for non-destructive testing; manufacturing of film and precision contract coating services for a wide range of industrial, medical, electronic and other applications—all backed by a global service and support network. Carestream’s diagnostic imaging technology systems are at work in 90 percent of hospitals worldwide.

At Carestream, we offer a global perspective and a world of opportunities for people who have the desire to make a positive impact. Join our global team of 3,000+ professionals!

Position Responsibilities:

LOCATION: Canada (Preferably Central Canada)
Travel: Willing to Travel Extensively within Canada

TSR – Canada Role
The Technical Sales and Channel Manager role is responsible for technical solution selling and territory growth for Carestream’s Non-Destructive Testing (NDT) portfolio across Canada using a mixed model of direct end-customer selling and channel partner development.

This position requires a high level of technical credibility and ownership across the full commercial scope. In Carestream NDT, the commercial model is intentionally lean and integrated, with sales professionals expected to manage a broad set of responsibilities spanning pipeline creation, customer education and demonstrations, installation coordination, training, and escalation support.

The successful candidate will be a self-starter with a strong bias for action, able to work independently while partnering effectively across Sales, Service, R&D, Manufacturing, and the customer.

Success criteria for this role includes:

• Consistent performance against bookings and revenue objectives
• Strong technical credibility and consultative selling skills
• Effective execution in a complex, multi-functional environment
• Ability to balance direct selling and channel enablement

Detailed description of responsibilities:

Customer-facing responsibilities (Direct selling)

• Pipeline creation and opportunity development
• Customer education and technical demonstrations
• Demo equipment logistics and asset management
• Installation coordination and operator training
• Service escalation and technical troubleshooting support
• Long-term account management and application expansion

Channel partner responsibilities

• Strengthen relationships with channel partners
• Support partner enablement through training and joint opportunity planning
• Share competitive insights and best practices
• Participate in partner meetings and training forums

Portfolio management & competitive intelligence

• Maintain strong technical knowledge of portfolio and roadmap
• Collect and communicate Voice of Customer feedback

Business results

• Measured on revenue, and margin
• Maintain disciplined pipeline and forecast management

Required Skills & Education:

• Bachelor’s degree in Engineering, Physics, Materials Science, or a related technical discipline
• 3–5 years of experience in Technical Sales B2B environment
• Previous experience in Sales and Channel Management is a plus
• Strong technical solution-selling ability
• High level of self-organization and independence
• Excellent communication and presentation skills
• Ability to translate complex technical concepts into customer-friendly solutiions
• Customer Training Experience
• High level of self‑organization, autonomy, and accountability
• Excellent written, verbal, and executive‑level presentation skills
• Ability to manage multiple priorities across regions, cultures, and time zones

Desired Skills:

• Experience in Non‑Destructive Testing, industrial imaging, or related
• Experience working with international markets and cross‑functional global teams is preferred
• Strong understanding of NDT methods (radiographic testing preferred).
• Familiarity with digital imaging technologies (CR, DR, CT)
• Previous experience in a Non-Destructive Testing environment is a plus

Carestream is an Equal Opportunity Employer

Carestream is an equal opportunity employer.

We recruit, employ, train, compensate and promote without regard to any status protected by applicable laws where Carestream operates.

In Ontario, the applicable law includes, but may not be limited to, the Human Rights Code.