National Account Manager - Growth Channel

Multy; Vaughan; On-site; CAD 90,000 - 130,000; Full time

Job summary

Multy, a global outdoor living and garden product manufacturer, seeks a National Account Manager to drive sales within assigned territory and oversee the Growth Channel in the USA. You will build strategic retail partnerships, develop distribution plans, and manage forecasts to hit financial targets.

The role requires 5–10 years in USA retail sales, strong relationship skills, and experience in budgeting and cross-functional leadership. Base in Canada with travel to key accounts likely.

Qualifications

• University degree in business/marketing.
• 5–10 years of experience selling to the USA retail channel(s).
• Strong experience in sales, growth strategies, distribution channel management, account development and business planning.
• Excellent relationship building and communication skills.

Responsibilities

• Lead sales growth and develop USA channels.
• Create distribution strategies and grow partnerships.
• Manage forecasts, budgets and reporting.
• Collaborate with cross-functional teams to meet targets.

Skills

Sales strategy

Channel management

Account development

Public speaking

Negotiation

Relationship building

Education

University degree in business/marketing

Tools

Microsoft Office

Excel

Job description

Multy is a global manufacturer of Outdoor Living and garden products. From an extensive collection of planters and garden edging, to a broad range of decking and privacy panel fencing solutions, our brands stand for quality, sustainability and design.

With manufacturing and distribution facilities in Canada, Poland, and the U.S.A., we are committed to sourcing sustainable or recycled material wherever possible in our production. Every year, Multy Home diverts 3 million tires and 15 million water bottles from landfill. We create beautiful, eco-friendly, useful products for homes and gardens everywhere.

Position Summary: The National Account Manager is responsible for leading all sales activities within their assigned territory/channel, specifically overseeing the Growth Channel in the USA. This role focuses on achieving sales targets, developing distribution channels, building strategic business relationships, and creating a vision for effective sales strategies and execution. The National Account Manager is also accountable for meeting financial objectives and performance metrics within the designated area.

Essential Responsibilities and Accountabilities:

• Collaborate with the executive team to develop short- and long-term strategic plans, including the preparation of annual business plans.
• Develop strategic relationships with customers/buyers to drive “win-win” partnerships. Maximize relationships with key retail and wholesale partners and build relationships with all key stakeholders at the account level.
• Integrate and align sales strategies with team members.
• Develop and implement quarterly and/or annual sales plans and programs for all assigned sales accounts/channels.
• Represent the organization in all line reviews, and trade shows.
• Manage the activities and performance of all assigned sales units, and team members.
• Manage and report on sales performance against corporate objectives and external market.
• Develop and implement distribution strategies, reselling agreements, and other growth opportunities for existing and new customers.
• Create product segmentation strategies, and business development opportunities across various sales channels.
• Develop, manage, and nurture new business accounts and partnerships to accomplish profit and volume goals.
• Conduct sales forecasts and weekly and/or monthly status reports.
• Held responsible for the preparation and management of the sales pledge, budget and forecast.
• Responsible for monthly sales reporting, forecasting, and analytics.
• Conduct market competitive analysis and report on findings and recommendations.
• Lead, manage and communicate all customer programs internally and externally.
• Ensure all forecasting is accurate to meet customer fill-rates and in-stock requirements.
• Knowledge of USA customers, as well the overall marketplace to deliver effective sales plans that exceed budget.
• Ensures on-time delivery of all customer plans/events by leading cross-functional teams in a timely and cost-effective manner to meet customer expectations.
• Support and/or lead continuous improvement initiatives.
• Execute on training and development as needed.
• Define, maintain and report relative key performance indicators.
• Maintain positive employee relations; ensure the open-door policy is observed and a collaborate approach is adopted.
• Work with his/her respective group to ensure overall company training needs are achieved.

Education and/or Experience:

• University degree in business/marketing and a min of 5-10 years related work experience selling to the USA retail channel(s).
• Strong experience in all aspects of sales, including growth strategies, distribution channel management, account development, and business planning.
• Excellent Relationship building skills.
• Advanced presentation and public speaking skills
• Exceptional listening and communication skills
• A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
• Excellent teamwork and team building skills.
• Able to build and maintain lasting relationships with corporate departments, key business partners, and customers.
• Excellent grasp of brand building and articulation of value propositions.
• Demonstrated ability to lead and direct sales forces, both retail and wholesale.
• Demonstrated knowledge of marketing and advertising theories and practices.
• Demonstrated knowledge of accounting and financial practices.
• Experience creating and managing budgets for a large, distributed department.
• Strong problem identification and problem resolution skills.
• High level of proficiency with Microsoft Office productivity suite.

We are an equal opportunity, and we value diversity in our workplace. We are committed to providing inclusive, barrier-free recruitment and selection process in accordance with the Human Rights Code and Accessibility Legislation. Accommodations will be provided to individuals, upon request. If selected to participate in the recruitment process and you require accommodations, please advise Human Resources.