National Account Manager - Canada

Dal-Tile LLC; Vaughan; On-site; CAD 90,000 - 140,000; Full time

Benefits offered by this job

Company Match on 401k

Employee Purchase Discount

Tuition Reimbursement

Job summary

Dal-Tile LLC is seeking a National Accounts Manager in Vaughan, Canada, to serve as the primary contact for assigned national accounts, developing relationships, driving revenue growth, and ensuring client satisfaction.

This role requires strategic focus, strong negotiation and communication skills, and the ability to coordinate with cross-functional teams to execute account plans and stay ahead of market trends.

Qualifications

• Bachelor's degree or equivalent education/experience required.
• 4-6 years relevant experience or equivalent education/experience.
• 2+ years experience in account management or field sales preferred.
• Strong negotiation and contract management skills required.
• Excellent communication, problem solving, and organizational skills expected.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive data.
• Flexible attitude, adaptable to change, team player, and able to handle multiple projects.

Responsibilities

• Cultivate relationships with national accounts and align company solutions to client needs.
• Perform in person and/or virtual sales calls to present, quote, and close sales.
• Develop and implement account plans and strategies to achieve revenue growth.
• Collaborate with executive team to develop long-term strategic plans.
• Conduct market research to stay ahead of industry trends.
• Recommend initiatives to enhance the company's position within national accounts.
• Facilitate clear communication between internal teams and national accounts.
• Coordinate with cross-functional teams to ensure seamless execution of account strategies.
• Provide regular updates to leadership on account performance and market trends.
• Make informed process and business decisions based on company and customer insights.

Skills

Negotiation

Contract management

Communication

Problem solving

Organization

Multitasking

Time management

Integrity

Discretion

Team collaboration

Education

Bachelor's degree

Job description

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Job Objective:

The National Accounts Manager is a high performing contributor that serves as a primary point of contact for assigned national accounts. This role will be responsible for developing and maintaining relationships with key national accounts, driving revenue growth, and ensuring overall client satisfaction.

Duties And Responsibilities:

• Cultivate relationships and understand client needs and objectives, aligning company solutions to meet those requirements.
• Perform in person and/or virtual sales calls to make presentations, quote prices, and closing sales.
• Develop and implement account plans and strategies to achieve revenue and growth targets.
• Work closely with the executive team to develop and implement long-term strategic plans.
• Conduct market research and analysis to stay ahead of industry trends.
• Recommend initiatives to enhance the company's position within national accounts.
• Facilitate effective communication between internal teams and national accounts.
• Collaborate with cross-functional teams to ensure seamless execution of account strategies.
• Provide regular updates to leadership on account performance and market trends.
• Make process and business decisions based on understanding of company and customer as well as industry practices, standards, and trends.
• Perform high quality analysis consistently.
• Perform other duties as needed.

Required Experience And Education:

• Bachelors degree in a related field or equivalent education and/or experience.
• 4-6 years relevant experience or equivalent education and/or experience.
• 2+ years experience in account management or field sales preferred.
• Requires in-depth conceptual and practical knowledge in own job discipline.
• Strong negotiation and contract management skills.
• Excellent communication, problem solving, and organizational skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once.
• High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.

Other Pertinent Job Information:

Disclaimer: The information in this description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The ability to lift 50 pounds regularly.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.