National Account Manager

PositecUSA; Mississauga; On-site; CAD 150,000 - 200,000; Full time

Job summary

A manufacturing company in Mississauga is seeking a National Account Manager to manage key customer relationships and develop business strategies. The ideal candidate has 5-8 years of experience in sales or marketing, preferably with national retail customers. This full-time role offers a salary range of CA$150,000 - CA$200,000 and requires strong communication and analytical skills, along with proficiency in Microsoft Excel.

Qualifications

• 5-8 years of sales and/or marketing experience.
• Experience managing national retail customers, ideally Canadian Tire.
• Ability to effectively implement sales and marketing strategies.

Responsibilities

• Develop account strategies aligned with business goals.
• Conduct regular reviews of business performance.
• Partner with marketing for promotional development.

Skills

Sales strategy development

Customer relationship management

Analytical skills

Problem-solving

Communication

Interpersonal skills

Organizational skills

Microsoft Excel

Education

Bachelor's degree in marketing or business related field

MBA preferred

Tools

Microsoft Excel

SAP

JDA

Job description

Overview

The National Account Manager is the primary point of contact for the assigned key customers and is responsible for maintaining and growing the business relationship by providing a high level of professionalism and exceptional levels of service to ensure client satisfaction. The NAM will be responsible for developing and guiding the implementation of the account specific business plan; achieving account profitability and sales targets; providing account leadership. This individual will also be responsible for identifying and converting on opportunities to further grow our portfolio of brands and products within the assigned account(s).

Essential Functions

• Develop account strategies in accordance with overall business strategy.
• Develop account goals and a business plan with the customer.
• Effectively work with product, marketing and other internal teams to optimize our brands within the assigned accounts.
• Continually communicate any issues to internal management with the objective of maintaining a healthy business relationship with the account(s).
• Conduct regular reviews of business performance, promotion strategies, planograms.
• Partner with the marketing department in promotional development.
• Forecast, budget and track account revenues and costs.
• Participate in the development and implementation of the account\'s financial support program, business building program and support logistics on supply chain program.
• Ability to travel within Toronto / GTA on a weekly basis to various customer office locations and potentially Canada on an occasional basis.

Education and Experience

• Bachelor\'s degree in marketing or business-related field; MBA preferred.
• 5-8 years of sales and / or marketing experience.
• Experience managing national retail customers. Ideally Canadian Tire.
• Demonstrated skills in achieving sales, profitability, and budget goals.
• Ability to effectively implement sales and marketing strategies.
• Ability to effectively monitor category performance versus plan and communicate accordingly.
• Ability to understand trade spending effectiveness (efficiency of promotional activity is preferred).
• Demonstrated commitment to building strong business relationships with customer.
• Ability to effectively communicate with senior leaders internally and with customer.
• Intermediate to advanced proficiency in Microsoft Excel including VLOOKUP, Pivot tables and data tables and ability to prepare PowerPoint presentations.
• SAP / JDA knowledge preferred.
• Exceptional communication skills
• Highly passionate problem solver
• Strong analytical skills
• Excellent interpersonal skills
• Organized
• Ability to multi-task
• Works well in a fast-paced, dynamic environment with constant shifting priorities

Language Skills

Ability to read, analyze, and interpret business reports, professional journals, technical procedures, and / or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, colleagues and customers.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Reasoning Skills

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and / or move up to 15 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee is rarely required to stoop, kneel, crouch, or crawl.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Manufacturing

Toronto, Ontario, Canada CA$150,000 - CA$200,000

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