MW Site Support Operator

DXC Technology Company; Toronto; On-site; CAD 45,000 - 84,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision insurance

Retirement plan

Paid holidays

Paid time off

Job summary

DXC Technology is seeking an Infrastructure Support Analyst in Ontario, Canada. You will provide technical support for infrastructure services, monitor systems, and contribute to projects under supervision.

The role requires a Bachelor's degree (or equivalent) with 2+ years of experience, data analytics skills, and relevant certifications are a plus. The company offers a comprehensive benefits program and a commitment to inclusive employment.

Qualifications

• Provide technical support in infrastructure services and respond to issues.
• Demonstrate 2+ years of relevant work experience in infrastructure tech analysis.
• Show proficiency in data analysis and problem-solving.
• Bachelor's degree or equivalent; an advanced degree is a plus.
• Certifications such as CompTIA Security+, Cisco CCENT, or AWS Architect are a plus.

Responsibilities

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to infrastructure projects and tasks under supervision.
• Participate in monitoring and basic troubleshooting of infrastructure systems.
• Collaborate with the team to address infrastructure challenges and meet departmental needs.
• Support the development of infrastructure documentation, including incident logs and records.
• Continue to develop and enhance technical skills.
• Apply problem-solving abilities to address infrastructure issues.
• Follow established best practices and standards in infrastructure service delivery.

Skills

Data analysis

Problem solving

Continuous learning

Infrastructure analysis

Education

Bachelor's degree or equivalent

Advanced degree preferred

Tools

CompTIA Security+

Cisco CCENT

AWS Certified Solutions Architect

Job description

Job Description

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to infrastructure projects and tasks under supervision.
• Participate in the monitoring and basic troubleshooting of infrastructure systems.
• Work with the team to address infrastructure-related challenges and meet departmental needs.
• Support the development of infrastructure documentation, including incident logs and records.
• Continue to develop and enhance technical skills.
• Apply problem-solving abilities to address infrastructure issues.
• Follow established best practices and standards in infrastructure service delivery.

Essential Job Functions

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to infrastructure projects and tasks under supervision.
• Participate in the monitoring and basic troubleshooting of infrastructure systems.
• Work with the team to address infrastructure-related challenges and meet departmental needs.
• Support the development of infrastructure documentation, including incident logs and records.
• Continue to develop and enhance technical skills.
• Apply problem-solving abilities to address infrastructure issues.
• Follow established best practices and standards in infrastructure service delivery.

Basic Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 2+ years of relevant work experience
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and problem-solving
• A continuous learner that stays abreast with industry knowledge and technology Other Qualifications:
• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect, are a plus

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $45,400 - $84,200.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.