MW Site Support Operator

1102 CSC Canada; Canada; Remote; CAD 45,000 - 84,000; Full time

Benefits offered by this job

DXC benefits program

Health, dental, and vision insurance

Employee wellness

Life and disability insurance

Retirement savings plan

Paid holidays

Paid time off

Job summary

DXC Technology in Canada seeks an infrastructure analyst to provide technical support and assist in projects under supervision. You will monitor systems, troubleshoot basic issues, and help develop documentation such as incident logs and records.

The role emphasizes continuous learning and staying current with industry trends, with full-time employment and a comprehensive benefits program.

Qualifications

• Bachelor's degree or equivalent in a relevant field.
• 2+ years of relevant work experience in infrastructure analysis.
• Proficiency in data analysis and problem solving.
• Continuous learner staying current with industry knowledge and technology.

Responsibilities

• Provide technical support in infrastructure services, responding to issues.
• Contribute to infrastructure projects and tasks under supervision.
• Monitor and perform basic troubleshooting of infrastructure systems.
• Collaborate with team to address infrastructure challenges and meet departmental needs.
• Assist in developing infrastructure documentation such as incident logs and records.
• Continue to develop and enhance technical skills.

Skills

Infrastructure analysis

Data analysis

Problem solving

Continuous learning

Education

Bachelor's degree in a relevant field

Advanced degree (a plus)

Tools

CompTIA Security+

Cisco CCENT

AWS Certified Solutions Architect

Job description

Job Description:

Essential Job Functions

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to infrastructure projects and tasks under supervision.
• Participate in the monitoring and basic troubleshooting of infrastructure systems.
• Work with the team to address infrastructure-related challenges and meet departmental needs.
• Support the development of infrastructure documentation, including incident logs and records.
• Continue to develop and enhance technical skills.
• Apply problem-solving abilities to address infrastructure issues.
• Follow established best practices and standards in infrastructure service delivery.

Basic Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 2+ years of relevant work experience
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and problem-solving
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications

• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect, are a plus

A reasonable estimate of the current compensation range for this position is $45,400 - $84,200.

Full-time hires are eligible to participate in the DXC benefit program.

DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests. Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.