Multi-Lines Claims Adjuster

Crawford & Company; City of Moncton; Híbrido; CAD 60.000 - 85.000; Jornada completa

Descripción de la vacante

Crawford & Company in Moncton, NB is seeking a Multi-Lines Claims Adjuster to help policyholders navigate property and casualty claims with fairness, empathy, and professionalism. The role offers a hybrid work environment with field investigations and home-based days.

You will investigate losses, assess coverage, determine claim value, and negotiate settlements while delivering exceptional service. Independence and strong client relationships are emphasized with collaboration across brokers and

Formación

• 1–5 years of experience in an insurance environment.
• Independent adjusting license or CIP designation in progress.
• Knowledge/experience in property and casualty claims preferred.
• Bilingual French and English is an asset.
• Experience in road adjusting including investigation and reporting.
• Post-secondary education in insurance-related field is an asset.
• Xactimate/Xactanalysis knowledge a bonus.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities.
• Ability to work independently.
• Team player with outstanding customer service.
• Willingness to work in a dynamic environment with career growth.

Responsabilidades

• Investigate, evaluate, and adjust multi-line insurance claims per policy and guidelines.
• Review, analyze, and interpret expert reports to support claim assessments and resolution strategies.
• Engage independent experts, contractors, and service providers as required.
• Maintain accurate claim files, documentation, and expense records.
• Collaborate with management to build and maintain strong client relationships.
• Develop relationships with brokers, risk managers, legal counsel, regulators, and external partners.

Conocimientos

Bilingual French-English

Independent adjusting license / CIP

P&C claims knowledge

Communication skills

Independence

Customer service

Educación

Insurance education background

Herramientas

Xactimate/Xactanalysis

Descripción del empleo

About Us

Pourquoi Crawford?

Chez Crawford, votre travail a un objectif. Chaque réclamation représente une personne confrontée à une période difficile, et le soutien que nous offrons contribue à aider les personnes, les entreprises et les communautés à se rétablir.

Job Description

We're looking for a Multi-Lines Claims Adjuster to join our team in Moncton, New Brunswick. In this role, you'll help policyholders navigate property and casualty claims with fairness, empathy, and professionalism. You'll investigate losses, assess coverage, determine claim value, and negotiate settlements, all while delivering exceptional customer service.
This role offers the opportunity to work independently in the field, build meaningful relationships with clients, and make a direct impact on people's lives. You'll enjoy the flexibility of a hybrid work environment, combining field investigations with the convenience of working from home when not attending loss sites.

Responsibilities

• Investigate, evaluate, and adjust multi-line insurance claims in accordance with policy coverage, industry standards, and company guidelines.
• Review, analyze, and interpret expert reports to support claim assessments and resolution strategies.
• Select, engage, and provide direction to independent experts, contractors, and other service providers as required.
• Maintain accurate claim files, documentation, and expense records in a timely manner.
• Collaborate with management to build and maintain strong client relationships through responsive and professional service.
• Develop and maintain effective working relationships with key stakeholders across the insurance industry, including brokers, risk managers, legal counsel, regulators, and external partners.

Qualifications

• Minimum of 1 to 5 years functional and technical experience in an insurance environment
• Independent adjusting license or working towards CIP designation
• Knowledge and experience in property and casualty claims is preferred
• Bilingual proficiency in French and English is an asset.
• Experience in road adjusting including the investigation and detailed reporting of claims
• Post Secondary education in an insurance related field considered an asset
• Working knowledge of Xactimate and Xactanalysis an asset
• Excellent verbal and written communication skills
• Ability to manage multiple priorities
• Ability to work independently
• Must be a team player with outstanding customer service skills
• Willingness to work in a dynamic environment with opportunity for career growth

About Us

Pourquoi Crawford?

Chez Crawford, votre travail a un objectif. Chaque réclamation représente une personne confrontée à une période difficile, et le soutien que nous offrons contribue à aider les personnes, les entreprises et les communautés à se rétablir.

Nous donnons aux employés les moyens de se développer, de prendre des initiatives et d’innover dans des carrières qui ont un véritable impact. Si vous voulez construire votre avenir avec un leader de l'industrie tout en réalisant un travail significatif, Crawford vous offre l'occasion de faire les deux.

Avec des employés dans plus de 70 pays, nous combinons une portée mondiale avec une culture commune fondée sur notre raison d’être, nos valeurs et la collaboration. Pour en savoir plus, visitez www.crawco.com

Ce Que Nous Offrons

Notre Programme Global De Récompenses Est Conçu Pour Soutenir Votre Bien-être, Reconnaître Vos Contributions Et Vous Aider à Continuer De Grandir. En Plus D'une Rémunération Concurrentielle, Nous Offrons

• Des primes et plans incitatifs basés sur la performance qui reconnaissent l'excellence.
• Des options d'épargne-retraite, y compris le régime de pension, le REER collectif, le CELI et un programme d'achat d'actions pour les employés.
• Des avantages qui soutiennent votre bien-être financier, physique et mental.
• Des options de travail flexibles qui soutiennent l'équilibre travail-vie personnelle, y compris des semaines de travail raccourcies, une retraite progressive et de généreux congés.
• Des programmes de formation, de développement et de bourses qui favorisent l'apprentissage continu, la croissance de carrière et l'éducation à différents stades de votre parcours professionnel.
• Un soutien supplémentaire, y compris une allocation pour le bureau à domicile, des primes de recommandation d'employés, de l'aide à la relocalisation lorsque applicable, et des rabais corporatifs.
• Du temps rémunéré pour le bénévolat et des initiatives de durabilité qui aident à redonner aux communautés où nous vivons et travaillons.
• Une culture basée sur le respect, la collaboration, l’inclusion et l’esprit d’entreprise.

Why Crawford?

At Crawford, your work has purpose. Every claim represents a person facing a difficult moment, and the support we provide helps restore lives, businesses, and communities.

We empower employees to grow, lead, and innovate in careers that make a real difference. If you’re looking to build your future with an industry leader while doing meaningful work, Crawford offers the opportunity to do both.

With employees in more than 70 countries, we combine global reach with a shared culture grounded in purpose, values, and collaboration. Learn more at www.crawco.com

What We Offer

Our total rewards package is designed to support your well-being, recognize your contributions, and help you keep growing. In addition to competitive compensation, we offer:

• Performance-based pay and incentive plans that recognize excellence.
• Retirement savings options, including pension, group RRSP, TFSA, and an Employee Stock Purchase Plan.
• Benefits that support your financial, physical, and mental well-being.
• Flexible work options that support work-life balance, including shortened work weeks, phased retirement, and generous time away.
• Training, development, and scholarship programs that support continuous learning, career growth, and education at various career stages.
• Additional support, including home office allowance, employee referral bonuses, relocation support where applicable, and corporate discounts.
• Paid volunteer time and sustainability initiatives that help give back to the communities where we live and work.
• A culture built on respect, collaboration, inclusion, and entrepreneurial spirit.