Accident Benefits Adjuster (Contract)

Crawford & Company; Toronto; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

Crawford & Company is seeking Accident Benefits Adjusters to join the WorkForce Advantage team across Canada. You will manage accident benefits claims from investigation through settlement, collaborating with insureds, adjusters, clients, and other stakeholders.

The role emphasizes accurate, well-documented claim files and high-quality service. Assignments typically last three to 12 months with potential for extension or permanent transition.

Qualifications

• Post-secondary education in business, health sciences, or related field is preferred.
• 4+ years of accident benefit adjusting experience required.
• Must be comfortable with hybrid work when needed.
• ADR and LAT experience is an asset.
• Proficient knowledge of SABS and Ontario licensing requirements.

Responsibilities

• Investigate, collect, and analyze claims information.
• Record, report, and present files accurately.
• Examine policies and settle claims while controlling costs.
• Maintain accurate billing, time and expense records.
• Work with managers to maintain client relations.

Skills

Accident Benefits Adjusting

English proficiency

Ontario license

SABS knowledge

Education

University degree or college diploma

CIP designation (in progress)

Job description

Job Description

We are currently recruiting for Accident Benefits Adjusters to join our WorkForce Advantage team across Canada.

Put your claims expertise to work in a role where you can make a meaningful difference for customers. You will manage accident benefits claims from investigation through settlement, collaborate with insureds, adjusters, clients, and other stakeholders, and provide responsive, high-quality service. This opportunity offers engaging work, professional connections, and the chance to strengthen your experience while maintaining accurate, well-documented claim files.

How WorkForce Advantage Works

As a member of the WorkForce Advantage team, you will join our talent roster and may be matched with client contracts based on your availability, experience, and fit. You will remain an employee of Crawford & Company while working remotely in support of another insurance company.

Assignments typically last three to 12 months and may be extended. Depending on business needs and performance, there may also be an opportunity to transition into a permanent role with the client.

The salary range is $55,000 to $75,000 annually

Responsibilities

• Investigation, collection, and analysis of claims information
• Accurate recording, reporting and presentation of files
• Examines policies and settles claims while maintaining claims costs and abiding by provincial licensing regulations
• Maintenance of accurate billing, and time and expense records
• Work with managers to maintain client relations
• Investigation, collection, and analysis of claims information
• Accurate recording, reporting and presentation of files
• Examines policies and settles claims while maintaining claims costs and abiding by provincial licensing regulations
• Maintenance of accurate billing, and time and expense records
• Work with managers to maintain client relations

Qualifications

• Post secondary education (University Degree or College Diploma) in Business, Health Sciences, or related field is preferred.
• 4+ years of Accident Benefit Adjusting experience required.
• Must be comfortable with hybrid work when needed
• CIP Designation or working toward completion
• ADR and Litigation including LAT experience is an asset.
• Proficient knowledge of SABS
• Must be able to obtain Ontario insurance license
• Knowledge of medical and legal information and terminology.
• An advanced level of English (Verbal and written) is required.

About Us

At Crawford, your work has purpose. Every claim represents a person facing a difficult moment, and the support we provide helps restore lives, businesses, and communities.

We empower employees to grow, lead, and innovate in careers that make a real difference. If you’re looking to build your future with an industry leader while doing meaningful work, Crawford offers the opportunity to do both.

With employees in more than 70 countries, we combine global reach with a shared culture grounded in purpose, values, and collaboration. Learn more at www.crawco.com

Why Crawford?

Our Total Rewards Package Is Designed To Support Your Well-being, Recognize Your Contributions, And Help You Keep Growing. In Addition To Competitive Compensation, We Offer

• Performance-based pay and incentive plans that recognize excellence.
• Retirement savings options, including pension, group RRSP, TFSA, and an Employee Stock Purchase Plan.
• Benefits that support your financial, physical, and mental well-being.
• Flexible work options that support work-life balance, including shortened work weeks, phased retirement, and generous time away.
• Training, development, and scholarship programs that support continuous learning, career growth, and education at various career stages.
• Additional support, including home office allowance, employee referral bonuses, relocation support where applicable, and corporate discounts.
• Paid volunteer time and sustainability initiatives that help give back to the communities where we live and work.
• A culture built on respect, collaboration, inclusion, and entrepreneurial spirit.