MRO Performance Optimization Manager

Pratt & Whitney; Longueuil; On-site; CAD 85,000 - 115,000; Full time

Benefits offered by this job

Pension and savings plan with employer contributions

Group insurance program

Opportunities for advancement

Merit or recognition program

Health and wellness program, including virtual health care

Recreational and sports club

Transportation accessibility

Free parking

Job summary

Pratt & Whitney is looking for an MRO Performance Optimization Manager to optimize engine maintenance costs and performance. This role involves managing MRO activities, aligning technical and commercial objectives, and fostering collaboration across various teams.

The ideal candidate has a strong aerospace background with at least 7 years in engine maintenance and repair. Key responsibilities include leading operations, identifying risks, and driving performance improvements while ensuring stakeholder engagement and operational excellence.

Qualifications

• Minimum 7 years of experience with engine maintenance and repair.
• Experience working within an MRO operations environment.

Responsibilities

• Lead cost and work scope execution for assigned engine MRO events.
• Serve as the primary integrator between shop operations and stakeholders.
• Proactively identify operational, technical, and financial risks across the MRO lifecycle.
• Drive cost and performance optimization by assessing repair strategies.
• Establish strong governance and communication practices with stakeholders.
• Champion a culture of accountability and operational excellence.

Skills

Strong communication skills

Strong analytical capability

Critical thinking

Collaborates well with stakeholders

Education

Technical Diploma in Aerospace; AME license; or University degree in Engineering or Sciences

Job description

Position

As an MRO Performance Optimization Manager, you play a key role in optimizing the cost and performance of engine maintenance, repair, and overhaul (MRO) activities. You manage cost and scope execution across assigned engine events, ensuring alignment with technical requirements, customer expectations, and commercial objectives.

Transformational Mandate

Partner with cross‑functional stakeholders to improve workflows, decision‑making, reporting, and operational performance, shaping the future‑state of the organization. Identify opportunities to enhance systems, data utilization, and business processes to strengthen cost visibility and operational efficiency. Contribute to the development of scalable standards, best practices, and continuous improvement initiatives across the organization.

Day‑to‑Day Responsibilities

• Lead cost and work scope execution for assigned engine MRO events, making informed operational and commercial decisions to balance technical requirements, customer commitments, turnaround targets, and financial performance.
• Serve as the primary integrator between shop operations, engineering, supply chain, finance, and Customer Managers, driving alignment, accountability, and timely resolution of complex operational issues.
• Proactively identify operational, technical, and financial risks across the MRO lifecycle, driving escalations, mitigation strategies, and recovery plans to maximize business and customer outcomes.
• Drive cost and performance optimization by critically assessing repair strategies, challenging estimates and invoices, validating data integrity, and ensuring alignment with contractual and operational objectives.
• Influence strategic and operational decision‑making through data‑driven insights, trend analysis, and performance reporting.
• Establish strong governance and communication practices with internal and external stakeholders, ensuring transparency, alignment, and executive‑level visibility.
• Champion a culture of accountability, operational excellence, and continuous improvement by capturing lessons learned, standardizing best practices, and influencing organizational change initiatives.
• Operate with a high degree of autonomy and decision‑making authority within assigned portfolios.

Qualifications

• Technical Diploma in Aerospace; AME license; or University degree in Engineering or Sciences.
• Minimum 7 years of experience with engine maintenance and repair.
• Experience working within an MRO operations environment.

Preferred Qualifications

• Strong communication skills and skilled at building trusting relationships.
• Understanding of technical documentation, engine performance and maintenance documentation, and overall engine repair and overhaul process.
• Strong analytical capability and ability to interpret cost or performance data to guide technical and commercial decisions.
• Critical thinking and curious mindset to identify risks and opportunities.
• Collaborates well working with various stakeholders and demonstrated ability to influence cross‑functional teams in a complex, fast‑paced environment without formal authority.
• Familiarity with MRO financial principles (cost drivers, margin analysis, billing processes) is an asset.

Benefits

• Pension and savings plan with employer contributions
• Group insurance program
• Opportunities for advancement (career progression)
• Merit or recognition program
• Health and wellness program, including virtual health care
• Recreational and sports club
• Nearby daycares
• Transportation accessibility or public transit program and free parking

Pronoun Statement

The masculine pronoun is used without discrimination and solely for the purpose of making the text easier to read.

EEO Statement

We will consider applications from all qualified candidates.

Background Checks

The selected candidate will be required to complete a criminal background check and any applicable clearances with respect to the handling and transfer of controlled goods. Employment is conditional upon the successful completion of these checks and obtaining the required clearances.