Mortgage Agent

Frank Mortgage; Toronto; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

Join a leading modern mortgage brokerage as a Mortgage Agent in Toronto. You will receive leads directly, work in a collaborative environment, and have the opportunity to earn a competitive salary with bonuses. Be part of a team that values innovation and customer service.

Benefits

Flexible health benefit spending plan

Stock options

Collaborative environment

Opportunities for peer-to-peer knowledge sharing

Periodic social engagements

Qualifications

• 3-5 years of experience as a Mortgage Agent.
• Understanding of mortgage underwriting and documentation process.

Responsibilities

• Advise and evaluate deals to maximize client outcomes.
• Provide first-class service to clients.
• Prepare files for completion and funding.

Skills

Customer-focused

Strong communication skills

Problem solving

Attention to detail

Education

FSRA Level 2 Mortgage Agent License

Job description

We are looking for experienced, FSRA licensed, mortgage agents (level 2) to join our growing and innovative team. Are you tired of having to find your own leads? Why not work at a fast growing, modern mortgage brokerage where new leads arrive in your inbox every day?

Frank means honest, open and forthright. Mortgage borrowers are tired of the old mortgage model that makes finding the best mortgage difficult. Join the Frank Mortgage team and be part of the future of mortgage origination in Canada! We are an online platform that uses proprietary algorithms and AI to provide an unparalleled customer experience. Our goal is to make mortgages more accessible with an honest, transparent and fully supported mortgage experience.

Our proprietary online system simplifies the mortgage journey for borrowers. We currently work with over 25 lenders in the A, B and private market segments, providing you multiple options to serve your customers' needs.

We are looking for highly motivated, customer-focused FSRA licensed level 2 Mortgage Agents with sales and deal closing experience who can manage a daily referral pipeline of customers. As an experienced Mortgage Agent on the Frank Mortgage team, you will :

• Advise and evaluate deals to maximize client outcomes.
• Provide honest and transparent advice.
• Process mortgage files promptly and efficiently.
• Work closely with our lender partners to ensure deal success in accordance with their underwriting guidelines.
• Adhere to the relevant mortgage brokerage regulations at all times.

At Frank Mortgage, our mortgage agents are encouraged to contribute. You will have access to senior management for pipeline, deal, product, and other discussions. You will also have access to the CEO so your voice can be heard. We are a team environment where everyone pulls for each other and supports the purpose of Frank Mortgage – making mortgages more accessible for Canadians.

As a member of the Frank Mortgage team you will :

• Provide first-class service to our clients.
• Be available to clients and responsive to their needs.
• Achieve results while being honest, transparent and responsive to your clients.
• Be responsible for the content of all your files upon which you perform due diligence, ensuring compliance with Frank Mortgage and lender policies.
• Prepare files for completion and funding, paying attention to documentation, financial and product details and timing requirements.
• Co-operate with audits and file reviews as required.
• Contribute to the growth of the business through client outreach, operational improvements and idea generation.

Success at Frank Mortgage requires :

• A love of the mortgage business and serving customers.
• A desire to make a difference in the market. Frank Mortgage is an innovator that does not embrace old, traditional business models.
• A self-starter attitude, strong work ethic, discipline, multi-tasking, team player, attention to detail, strong communication skills.
• Proven ability and a pro-active approach to problem solve for clients.
• Comfort with numbers and financial information.
• Understanding of the mortgage underwriting and documentation process and an ability to understand the underwriting for A, B and private mortgage deals.
• 3-5 years of experience as a Mortgage Agent and a FSRA Level 2 Mortgage Agent License.
• Familiarity and comfort using technology. Familiarity with social media. An ability to discuss technology with customers using our technology platform.
• Within 45 minutes drive of Toronto. Majority of work is done remotely but attending periodic meetings in the north end of Toronto is required.
• Proficiency in the French language is not required but would be an asset.

At Frank Mortgage, we are on a salary and bonus compensation model. Bonus compensation includes stock options so you can participate in the company's success. The leads are provided to you, and you are paid on your performance. We offer a competitive base salary based on your experience of up to $60K plus bonus. After mastering the Frank Mortgage approach, we expect mortgage agents to earn total comp reaching $100,000+. We also provide a flexible health benefit spending plan, a collaborative environment with opportunities for peer-to-peer knowledge sharing, and periodic social engagements.