Mortgage Administrator

RiverRock Mortgage Investment Corporation; Toronto; On-site; CAD 52,000 - 66,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

RiverRock Mortgage Investment Corporation in downtown Toronto is seeking an experienced Mortgage Administrator to join our team. This full-time, in-office role offers a chance to support our mortgage portfolio and client-facing processes.

You will manage statements, payments, and documentation in a fast-paced, collaborative environment, work with underwriters and brokers, and help keep our paperless systems organized and efficient.

Qualifications

• Minimum 3 years of Mortgage Administrator experience.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication.
• Ability to work in a fast-paced, collaborative environment.

Responsibilities

• Prepare and issue mortgage statements, including Information, Payout, and Year-End Statements.
• Process daily mortgage payments and payout funds accurately and efficiently.
• Assist with the validation of transactions posted, and scheduled to be posted, at the account level.
• Support Underwriters with payments to brokers and business associates.
• Maintain and organize loan folders and documentation within our paperless environment.
• Provide professional support for management of our general phone line for all incoming calls.
• Manage office supplies, including inventory monitoring and ordering.
• Perform other administrative duties and responsibilities as required.

Skills

Mortgage Administration

Tools

Microsoft Office

Job description

We are seeking an experienced and highly organized Mortgage Administrator to join our team at our downtown Toronto office.

Key Responsibilities

• Prepare and issue mortgage statements, including Information, Payout, and Year-End Statements.
• Process daily mortgage payments and payout funds accurately and efficiently
• Assist with the validation of transactions posted, and scheduled to be posted, at the account level
• Support Underwriters with payments to brokers and business associates.
• Maintain and organize loan folders and documentation within our paperless environment
• Provide professional support for management of our general phone line for all incoming calls
• Manage office supplies, including inventory monitoring and ordering
• Perform other administrative duties and responsibilities as required

Qualifications & Experience

We are looking for someone who brings positive energy, professionalism, attention to detail, and a strong team-oriented approach, along with:

• A minimum of 3 years of Mortgage Administrator experience
• Proficiency with Microsoft Office, including Word, Excel, Outlook, and related applications
• The ability to quickly adapt to document, funding, and mortgage portfolio platforms
• Strong organizational skills with accuracy and attention to detail
• Excellent written and verbal communication skills
• The ability to communicate professionally in a timely manner with clients, lawyers, brokers, and other business partners
• The ability to work effectively in a fast-paced, demanding, and collaborative environment
• A willingness to take on additional responsibilities and duties as required.

What We Offer

• This is a full-time, in-office position based in downtown Toronto, offering a competitive salary and benefits package.

As a small and collaborative team, if you take pride in delivering exceptional service and enjoy being part of a strong Mortgage Administration Team, we would like to hear from you.

Bring your professionalism, client-focused approach, and positive team spirit to our Company!