Mortgage Administration Leader, CMHC & Social Housing

BC Housing; Burnaby; On-site; CAD 77,864 - 91,605; Full time

Benefits offered by this job

Competitive salaries and excellent benefits package

In‑house training and external training opportunities

Wellness programs including fitness and mental health resources

Recognition programs for long‑term service and outstanding performance

Livegreen incentives such as employee transit pass

Active Social Club and charitable initiatives

Job summary

A provincial housing authority is looking for a Manager, Mortgage Administrator to oversee mortgage administration services and lead a team in ensuring the accuracy of mortgage registration packages. Ideal candidates will possess a Bachelor’s degree and demonstrate strong leadership, analytical, and problem-solving skills. The position offers a competitive salary and excellent benefits, as well as in-house training opportunities. The role requires the ability to communicate complex mortgage processes effectively and manage a fast-paced work environment.

Qualifications

• Significant experience managing internal and external client inquiries and resolving issues.
• Experience leading a team that administers a large CMHC‑insured devolved and takeout mortgage portfolio.
• Extensive knowledge of mortgage administration, reporting/analysis models, compliance requirements.

Responsibilities

• Oversee mortgage administration services for BC Housing’s mortgage portfolios.
• Lead management of mortgage administration inquiries and requests.
• Develop financial reports, procedures, templates, and reporting tools.
• Provide leadership and support to the team.

Skills

Leadership

Analytical skills

Problem-solving skills

Communication skills

Organizational skills

Time-management skills

Education

Bachelor’s degree in Commerce, Business Administration, Finance, Economics or related field

Tools

JD Edwards

WebFOCUS

CMHC reporting systems

Job description

LOCATION: BURNABY, B.C

• Join one of BC’s Top Employers!
• Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!
  
  

Position Summary

MANAGER, MORTGAGE ADMINISTRATOR

JOB ID: 6746

REGULAR/FULL-TIME

LOCATION: BURNABY, B.C

To be considered for this role, applications MUST be submitted online, by clicking on 'Apply' below.

• Join one of BC’s Top Employers!
• Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!
  
  

BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.

THE ORGANIZATION

BC Housing is a provincial Crown Corporation that develops, manages and administers a wide range of subsidized housing options for those most in need across the province to address critical gaps across the housing continuum ranging from emergency shelter through to rent assistance in the private market and affordable home ownership. Share in the rewards of working with an organization that offers challenging work and competitive compensation and supports the growth and development of its people.

Our mission is to provide access to safe, quality, accessible, and affordable housing options. We do this to promote strong, inclusive communities where people can thrive.

BC Housing offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they’ve helped provide safe, affordable housing for British Columbians. And while they’re here, employees can take advantage of many opportunities:

• In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
• Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
• Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
• Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program!).
• An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
• Participation in community and charitable events.
  
  

** Please note: Eligibility for benefits offered is based on employment status **

MANAGER, MORTGAGE ADMINISTRATOR:

$77,864 - $91,605 (Annually)

Reporting to the Director, Lending Services, the Manager, Mortgage Administration, is responsible for overseeing the mortgage administration services function for BC Housing’s mortgage portfolios, including Canada Mortgage and Housing Corporation (CMHC) devolved loans, new and existing social housing projects, and new housing programs. He/she/they leads the management of mortgage administration inquiries and requests from internal departments, housing providers, takeout lenders/counsel, CMHC, and external stakeholders; develops financial reports, procedures, templates and reporting tools; provides leadership and support to the team; and builds a collaborative and positive working relationships with team members and stakeholders. The position is responsible for reviewing complex mortgage registration packages, mortgage takeout/renewal security documents, tender documents, mortgage statements and notices to ensure submission packages are accurate and complete.

CANDIDATE PROFILE:

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Bachelor's degree in Commerce, Business Administration, Finance, Economics, or a related field.
• Considerable experience in managing internal and external client inquiries and resolving issues.
• Sound experience in leading a team that administers a large CMHC-insured devolved and takeout mortgage portfolio.
• Or an equivalent combination of education, training and experience acceptable to the Employer.
  
  

KNOWLEDGE, SKILLS AND ABILITIES:

• Extensive knowledge in mortgage administration, reporting/analysis models, and frameworks and CMHC reporting systems, processes, and controls.
• Extensive knowledge of CMHC reporting, system, processes, and analysis functions within the mortgage insurance environment.
• Extensive knowledge and understanding of CMHC-insured mortgage administration practices and processes.
• Extensive knowledge of CMHC reporting and compliance requirements, CMHC General Sub-Ledger and Certificate of Insurance application system, process, and controls.
• Strong analytical and problem-solving skills.
• Strong written, verbal communication, and interpersonal skills.
• Strong organizational and time management skills.
• Ability to learn and understand corporate enterprise applications (i.e., JD Edwards, WebFOCUS, and the Central Property System (CPS)).
• Ability to learn and understand the Commission's mortgage programs and operating requirements, relevant BC Housing regulations, and the role of administering Federal housing programs.
• Ability to lead complex and technical mortgage administrative requests and effectively communicate process, considerations, and implications to management.
• Ability to work independently as well as function effectively as part of a team in a fast-paced, deadline-oriented environment.
• Ability to undertake complex mortgage administration analysis and facilitate improved business decision-making.
  
  

How to Apply:

Please review the attached job description for a complete list of duties, qualifications and competencies. To be considered for this competition, applicants must submit a cover letter and resume clearly identifying how they meet the qualifications necessary for this position. This information will be used as part of the selection process.

Your cover letter and resume should be submitted as one document in your profile when applying for this position. Please add your cover letter to your resume and submit both documents as your resume.

Please Review The Job Description Prior To Applying

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As part of the application process, you will be prompted to fill out a questionnaire which must be completed in order for your application to be considered. Please allot up to 5 minutes to fill it out after submitting your resume and cover letter as one single document.

Only applications submitted using the Online Recruitment System at www.bchousing.org/careers will be accepted

If you are passionate about what you do and want to use your expertise to engage in meaningful and challenging work, please apply to join our team today at www.bchousing.org/careers

At BC Housing, we're committed to providing a healthy, safe and inclusive workplace where respect and diversity are recognized assets. We invite and welcome applications from women, visible minorities, Indigenous Peoples, People with Disabilities, people of all sexual orientations and gender identities, and all people committed to meaningful work that makes a difference. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact [e-mail] .

We didn’t become one of BC’s Top Employers and one of Canada’s Greenest Employers without a lot of thought, care and consideration for our team and environment. Our supportive and collaborative workplace balances engaging and challenging work with personal development and wellness initiatives.

Indigenous candidates are welcome to connect with an Indigenous team member in our organization to discuss the recruitment process and our workplace, please contact [e-mail] to arrange a call.

Apply Now : www.bchousing.org/careers

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