Manager, Mortgage Administration

BC Housing; Burnaby; On-site; CAD 77,864 - 91,605; Full time

Benefits offered by this job

Competitive salaries and excellent benefits package

In‑house training and external training opportunities

Wellness programs including fitness and mental health resources

Recognition programs for long‑term service and outstanding performance

Livegreen incentives such as employee transit pass

Active Social Club and charitable initiatives

Job summary

A provincial housing authority is looking for a Manager, Mortgage Administrator to oversee mortgage administration services and lead a team in ensuring the accuracy of mortgage registration packages. Ideal candidates will possess a Bachelor’s degree and demonstrate strong leadership, analytical, and problem-solving skills. The position offers a competitive salary and excellent benefits, as well as in-house training opportunities. The role requires the ability to communicate complex mortgage processes effectively and manage a fast-paced work environment.

Qualifications

• Significant experience managing internal and external client inquiries and resolving issues.
• Experience leading a team that administers a large CMHC‑insured devolved and takeout mortgage portfolio.
• Extensive knowledge of mortgage administration, reporting/analysis models, compliance requirements.

Responsibilities

• Oversee mortgage administration services for BC Housing’s mortgage portfolios.
• Lead management of mortgage administration inquiries and requests.
• Develop financial reports, procedures, templates, and reporting tools.
• Provide leadership and support to the team.

Skills

Leadership

Analytical skills

Problem-solving skills

Communication skills

Organizational skills

Time-management skills

Education

Bachelor’s degree in Commerce, Business Administration, Finance, Economics or related field

Tools

JD Edwards

WebFOCUS

CMHC reporting systems

Job description

Position Title

Manager, Mortgage Administrator

Location

BURNABY, B.C

Job ID

6746

Employment Type

Regular / Full-Time

Salary Range

77,864 - 91,605 annually

Overview

Reporting to the Director, Lending Services, the Manager of Mortgage Administration oversees mortgage administration services for BC Housing’s mortgage portfolios, including CMHC devolved loans, social housing projects, and new housing programs. The role leads management of inquiries, develops financial reports, procedures and reporting tools, and provides leadership to the team.

Responsibilities

• Oversee mortgage administration services for BC Housing’s mortgage portfolios.
• Lead management of mortgage administration inquiries and requests from internal departments, housing providers, takeout lenders/counsel, CMHC, and external stakeholders.
• Develop financial reports, procedures, templates, and reporting tools.
• Provide leadership and support to the team; build collaborative and positive relationships with stakeholders.
• Review complex mortgage registration packages, mortgage takeout/renewal security documents, tender documents, mortgage statements, and notices to ensure accuracy and completeness.

Candidate Profile

New or experienced professional with strong leadership, analytical and problem‑solving skills, and excellent communication and organizational abilities.

Qualifications

• Bachelor’s degree in Commerce, Business Administration, Finance, Economics, or related field.
• Significant experience managing internal and external client inquiries and resolving issues.
• Experience leading a team that administers a large CMHC‑insured devolved and takeout mortgage portfolio.
• Willingness to learn and understand corporate enterprise applications (JD Edwards, WebFOCUS, CPS) and CMHC reporting systems.
• Extensive knowledge of mortgage administration, reporting/analysis models, CMHC reporting systems and compliance requirements.
• Strong analytical, written, verbal communication, interpersonal, organizational and time‑management skills.
• Ability to work independently and as part of a team in a fast‑paced, deadline‑oriented environment.
• Ability to lead complex, technical mortgage administrative requests and communicate process considerations to management.

Benefits

• Competitive salaries and excellent benefits package.
• In‑house training and external training opportunities.
• Wellness programs including fitness, smoking cessation, flu shots, mental health resources, and lunch‑and‑learn lectures.
• Recognition programs for long‑term service, ideas, and outstanding performance.
• Livegreen incentives such as employee transit pass and bike purchase program.
• Active Social Club, community events, and charitable initiatives.

Application Process

To be considered, applicants must submit an online application via www.bchousing.org/careers with a cover letter and resume clearly indicating how they meet the qualifications.

Equal Opportunity Employment Statement

BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada. We invite and welcome applications from women, visible minorities, Indigenous peoples, people with disabilities, people of all sexual orientations and gender identities, and all people committed to meaningful work. If accommodations are required at any point during the application and hiring process, please contact [e-mail].