Mobile Service Coordinator — Dispatch & Admin

Transportation Equipment Network - Canada; Mississauga; On-site; CAD 50,000 - 61,000; Full time

Benefits offered by this job

Paid Vacation and Personal Days Annuel

Benefits package incl. employee and 가족

Awards Program and Employee Referral

Company Team Events

Job summary

TEN Canada Ltd. is seeking a Mobile Coordinator in Mississauga to coordinate, dispatch, and support mobile service operations. You will work with service writers, mobile technicians, vendors, and management to ensure repairs, maintenance, and customer support are executed efficiently.

The role requires strong computer skills, customer service excellence, and the ability to multitask in a fast-paced environment. Attractive benefits and a compensation package begin around CAD 55,000 per year.

Qualifications

• Strong and immediate computer proficiency.
• Excellent customer service, organizational, and multitasking skills.
• Ability to manage priorities in a fast-paced, service-driven environment.

Responsibilities

• Work directly with mobile technicians on service requests such as tire calls, safety inspections, and scheduled maintenance appointments.
• Collaborate with service writers to review work orders, add missing or critical information, and ensure accurate case file documentation.
• Enter and maintain key information in work orders and case files to support invoicing, chargebacks, compliance, and reporting.
• Follow up with vendors on repair delays, missing documentation, and outstanding or incorrect invoices.
• Communicate key information to internal teams, including CVI documents, inspection reports, invoices, and repair updates.
• Handle inbound and outbound phone calls and emails with clients, assist with service requests and identify the best solutions through coordination with shops, mobile vendors, or management.
• Support the creation, modification, and follow-up of estimates and quotes, including communication with clients regarding purchase orders.

Skills

Computer proficiency

Customer service

Organizational skills

Multitasking

Prioritization

Job description

TEN Canada Ltd. is seeking a Mobile Coordinator in Mississauga to coordinate, dispatch, and support mobile service operations. You will work with service writers, mobile technicians, vendors, and management to ensure repairs, maintenance, and customer support are executed efficiently.

The role requires strong computer skills, customer service excellence, and the ability to multitask in a fast-paced environment. Attractive benefits and a compensation package begin around CAD 55,000 per year.