Microsoft Dynamics 365 CE/Power Platform Senior Functional Business Analyst

NTT DATA North America; Vancouver; Remote; CAD 85,000 - 120,000; Full time

Job summary

NTT DATA is seeking a Microsoft Dynamics 365 CE/Power Platform Senior Functional Business Analyst based in Vancouver. You will lead the development of compliance solutions while interacting with clients and managing project requirements. Expertise in Dynamics 365, Power Platform, and effective communication skills are essential for this role in a dynamic remote work environment.

Qualifications

• 5+ years of MS Dynamics 365/CRM experience required.
• Expertise in Power Platform components and Dataverse.
• Experienced in client-facing roles.

Responsibilities

• Lead project team in developing compliance solutions.
• Conduct business process analysis and create Fit/Gap reports.
• Mentor team members and provide Dynamics SME expertise.

Skills

Dynamics 365

Power Platform

Client Communication

Problem Solving

Project Management

SDLC Process

Interpersonal Skills

Education

Microsoft certifications with Dynamics 365 and the Power Platform

Tools

Azure DevOps

Job description

Microsoft Dynamics 365 CE/Power Platform Senior Functional Business Analyst

Join to apply for the Microsoft Dynamics 365 CE/Power Platform Senior Functional Business Analyst role at NTT DATA North America

Company Overview

Req ID: 327504

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Microsoft Dynamics 365 CE/Power Platform Senior Functional Business Analyst to join our team in Vancouver, British Columbia (CA-BC), Canada.

Job Description

NTT DATA, Inc. currently seeks a Microsoft Dynamics 365 CE/Power Platform Senior Functional Business Analyst to lead a project team in the development of a Power Platform based compliance solution to streamline processes. All work is expected to be completed remotely, but occasional travel may be necessary at times.

Day To Day Duties And Tasks

• Interact with prospects / clients to understand business requirements
• Demonstrate Dynamics 365 CE/Power Platform solution capabilities to the client
• Conduct business process analysis and create Fit/Gap report
• Create Solution design to address client business, interface and performance requirements
• Advise on complex Dynamics 365/Power Platform business cases and propose comprehensive solutions based on Dynamics 365 CE, the Power Platform, 3rd parties and customizations
• Create functional requirement and functional design for customizations
• Create estimates for implementation tasks
• Configuration of the D365/Power Platform solution as required
• Provide MS Dynamics SME expertise to client and mentor team members
• Installation, setup and configuration of Power Platform and Dynamics 365 CE.
• Conduct solution testing and assist with user acceptance testing
• Conduct user and administrator training
• Complete the project tasks on time and under budget

Required Qualifications, Experience & Skills:

• 5 years overall MS Dynamics 365/CRM experience.
• 3+ years' experience working with Power Platform components, especially Power Apps, Power Automate and the Dataverse
• Maintains Microsoft certifications with Dynamics 365 and the Power Platform
• Hands-on experience in designing, configuring, customizing and administering MS Dynamics 365/CRM required
• Power Platform: Understanding/experience with MS Dataverse, development of Power Apps (model-driven & canvas) and Power Automate.
• Experience with Azure DevOps (Boards, Test Plans, Pipelines) is an asset
• Testing: Test Case preparation and execution
• Working with all phases of the SDLC process
• Experience as an MS Dynamics 365/CRM consultant in a client-facing role for MS Dynamics top tier or similar consulting organization is highly desirable
• Excellent interpersonal, presentation and written communication skills
• Ability to guide a project team from a functional perspective
• Strong ability to convey technical information to non-technical clients
• Strong work ethic: Ability to work in non-structured work environment (i.e. remotely, home office, etc.)
• Exudes confidence
• Self-Starter with ability to handle multiple tasks and shifting priorities
• Comfortable working in a project team environment
• Thinks clearly and calmly under pressure
• Investigates problems to establish real or hidden causes
• Solves complex problems with creative solutions
• Places emphasis on client satisfaction
• Learns new concepts quickly and thoroughly

Other Desired Qualifications

SCRUM master experience/certification is an asset

Residency in the Ottawa, ON region is an asset

Ability to customize Dynamics 365 with standard programming languages

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.