Senior Microsoft Dynamics 365 CRM (CE) / Power Platform Senior Technical Architect

Purely CRM; Vancouver; On-site; CAD 90,000 - 140,000; Full time

Job summary

An established industry player is seeking a Senior Technical Architect specializing in Microsoft Dynamics 365 CRM and Power Platform. This exciting role involves leading the design and delivery of innovative CRM solutions, mentoring junior team members, and engaging with clients to shape their technology stack. With a focus on client success and continuous improvement, you will play a pivotal role in enhancing business productivity. Join a rapidly growing team dedicated to excellence in CRM consulting, where your expertise will make a significant impact on diverse projects across North America. If you are passionate about technology and client engagement, this opportunity is perfect for you.

Qualifications

• Extensive experience with Microsoft Dynamics 365 Customer Engagement.
• Ability to mentor junior team members and lead client projects.

Responsibilities

• Oversee design and delivery of D365 solutions for clients.
• Lead technical direction and solution shaping for projects.

Skills

Microsoft Dynamics 365 CRM

Power Platform

Client Management

Data Migration Strategies

Team Leadership

Technical Pre-sales

Communication Skills

Education

Bachelor's degree in Computer Science or related field

10 years of relevant experience

Tools

Azure

Canvas Apps

Power Automate Flow

Job description

Senior Microsoft Dynamics 365 CRM (CE) / Power Platform Senior Technical Architect

Who We Are:

At Purely CRM, we are 100% focused on Microsoft Dynamics 365 CRM. Over the past years, we have been able to grow rapidly as a team with a growing number of specialized Dynamics CRM consultants. Currently, we have projects based in Vancouver, Seattle, and San Francisco. We stand behind Microsoft Dynamics 365 CRM as a platform and the quality of our work to provide the best service for our clients.

The Position:

As a Senior Dynamics 365 CRM (CE) / Power Platform Technical Architect, you will be responsible for overseeing the design and delivery of various D365 (CRM) solutions for our clients. You will have the ability to scale across projects as capacity allows. You will work with Client Stakeholders to set vision, technical direction, and solution shaping of their Microsoft Dynamics 365 CRM (CE) technology stack.

Responsibilities:

It is envisaged this role will consist of 60% time for client billable projects and 40% time for non-billable activities such as technical pre-sales, mentoring, etc. Day-to-day you will:

• Play the lead developer/solution architect role on your client projects and oversee your team’s work.
• Mentor junior team members.
• Ensure consistent, beneficial client interaction and solution delivery.
• Create, review, and improve conceptual architecture and technical solutions designs.
• Take an active role in sales activities by providing technical pre-sales assistance.
• Lead continuous improvement efforts to proactively identify potential challenges to customer success and business productivity.
• Facilitate and direct efforts to define technical, operational, and user requirements.
• Deliver content effectively to customer stakeholders at senior levels.

Required Skills, Experience, and Qualifications:

To succeed in this role, you should be a seasoned D365 (CRM)/Power Platform management professional with a great track record. You should be able to understand large, complex CRM/Power Platform solutions and the business benefits they deliver. You should be a great mentor with vast D365 (CRM) experience. You should understand the nuts and bolts of CRM systems and, more importantly, know how to connect with clients and lead a team to reach its goals. You should be organized, energetic, and comfortable in front of a boardroom as well as in front of a whiteboard with the development team.

Requirements:

• Understanding of common industry standard business practices supported by CRM / Power Platform and its applicability to the Client business.
• Extensive experience with Microsoft Dynamics 365 Customer Engagement and its first-party applications and the Power Platform (Canvas Apps, Power Automate Flow).
• Experience working in a Software as a Service (SaaS) environment, Azure (PaaS, Azure Functions, Azure Logic Apps, Service Bus, etc.).
• Experience putting together both data migration and integration strategies.
• Excellent client management skills and the ability to work with customers to develop and manage an action plan.
• Experience in consulting with external clients on complex projects, including in leadership roles.
• Experience in a management or leadership role.
• Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form.
• Self-starter and able to work independently with minimal supervision.

Preferred Years of Work Experience: You are likely to have 10 years of relevant experience, with a focus on CRM.

Job Type: Full-time, Permanent

About Purely CRM

For close to a decade, our Purely CRM team has been laser-focused on delivering CRM solutions built solely on Microsoft Dynamics 365 CRM, combined with Power Apps and the Microsoft Power Platform. We’ve expanded our team immensely in the past years to help better serve our clients and partners. Most recently, we merged with Endeavour Solutions, a top Microsoft ERP, CRM, and Cloud consulting firm to further expand our talented team of CRM consultants.

In addition to our Vancouver, West Coast Canadian CRM consulting roots (Pacific Time), we have Microsoft CRM consulting, development, and support resources situated in the Canadian Prairies (Mountain & Central Time), Ontario Canada (Eastern Time), and in Atlantic Canada (Atlantic Time).

Local candidates preferred, candidates must reside in Canada and must be legally entitled to work in Canada.

Required language: English, excellent written and spoken English required.

Endeavour’s AODA Statement of Commitment

Endeavour Solutions (and our Purely CRM team) is an equal opportunity employer that does not unlawfully discriminate against any employee or applicant based on race, ancestry, place of origin, colour, ethnic origin, citizenship, religion, gender identity, gender expression, creed, sex, sexual orientation, age, record of offences, marital status, family status, or disability. Endeavour is committed to a fair and inclusive work environment. We will endeavor to accommodate the needs of qualified applicants in all parts of the hiring process.

Dynamics 365 and the Power Platform: It's What We Do