Merchandise Manager - Store Operations & Merchandising

Michaels Stores; Markham; On-site; CAD 25,623 - 31,547; Full time

Job summary

The Michaels Companies Inc. in Markham, ON is seeking a Merchandise Manager to lead merchandising and store operations, focusing on pricing, promotions, and visual standards.

You will manage truck processing, inventory routines, planograms, and customer-ready presentation across the store. Responsibilities include SOP compliance, MOD coverage, and coaching a team to achieve in-stock levels, accurate stock movement, and strong customer service in a fast-paced retail environment.

Qualifications

• 3+ years of retail leadership experience.

Responsibilities

• Drive merchandising and operational execution including truck processing and inventory routines.
• Lead planogram sets and ensure visual standards across the store.
• Ensure accurate pricing and timely promotional execution.
• Provide Manager-on-Duty coverage and maintain floor leadership.
• Oversee Ship from Store fulfillment and RTV/ASN processes.
• Train and coach team members to meet SOPs and company programs.
• Support asset protection and shrink reduction initiatives.

Skills

Retail leadership

Job description

The Michaels Companies Inc. in Markham, ON is seeking a Merchandise Manager to lead merchandising and store operations, focusing on pricing, promotions, and visual standards.

You will manage truck processing, inventory routines, planograms, and customer-ready presentation across the store. Responsibilities include SOP compliance, MOD coverage, and coaching a team to achieve in-stock levels, accurate stock movement, and strong customer service in a fast-paced retail environment.