Mental Health Program Admin & Client Care Liaison

Vancouver Coastal Health; Vancouver; On-site; CAD 48,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Training opportunities

Wellness programs

Recognition awards

Staff discounts

Job summary

Vancouver Coastal Health (VCH) invites applications for a Mental Health Program Assistant on the Child Youth Program Administration team in North Vancouver, BC. The role delivers reception, administrative support and scheduling within a client and family centered care model.

Candidates should have Grade 12 plus an office administration certificate and two years’ related experience, strong written and verbal communication, and proficiency with PARIS, Excel and databases.

Qualifications

• Grade 12 and an office administration certificate plus two years' related experience.
• Equivalent combination of education, training and experience accepted.
• Knowledge of medical terminology and general office procedures.

Responsibilities

• Answers telephone inquiries and directs callers.
• Greet and check in clients; schedule and confirm appointments.
• Process word processing, spreadsheets and correspondence.
• Enter client information into PARIS and maintain client charts.
• Support team planning and quality improvement activities.

Skills

Office procedures

Medical terminology

Multitasking

Effective communication

Typing 50 wpm

Independent work

Team collaboration

Education

Grade 12 + Office Administration certificate

2 years related experience

Tools

PARIS (client care information system)

Excel

Database

Internet & Email

Job description

Vancouver Coastal Health (VCH) invites applications for a Mental Health Program Assistant on the Child Youth Program Administration team in North Vancouver, BC. The role delivers reception, administrative support and scheduling within a client and family centered care model.

Candidates should have Grade 12 plus an office administration certificate and two years’ related experience, strong written and verbal communication, and proficiency with PARIS, Excel and databases.