Mental Health Clinic Administrative Clerk

Humber-River-Health; Toronto; On-site; CAD 60,000 - 64,000; Full time

Job summary

Humber River Health, located in Toronto, invites applications for a Clerical Support Associate to join the Mental Health and Addictions team within the Child & Adolescent OP Clinic.

This full-time role handles patient registration, discharge, records, scheduling, and frontline customer service, requiring a high school diploma, strong typing (40 WPM), and proficiency in Microsoft Office. MEDITECH experience is an asset, with emphasis on equity and inclusive care.

Qualifications

• High school graduate or equivalent.
• Completion of a Community College Medical Secretary Diploma an asset.
• Completion of a medical terminology course preferred.
• Minimum 1 year full time equivalent recent clerical experience required, preferably in a mental health care setting.
• Good keyboarding skills, with minimum typing speed of 40 WPM.
• Computer proficiency including Microsoft Office Suite.
• Strong interpersonal skills, both oral and written
• MEDITECH computer experience an asset
• Good organizational and problem solving skills required, including an ability to prioritize a varied and busy workload.

Responsibilities

• Responsible for clerical support including patient registration and discharge, maintenance of patient records, order entry and statistics.
• Responsible for customer service including scheduling appointments, updating/creation of schedules in CWS, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner.
• Provides clerical support for program duties such as, room bookings, development of agenda/minutes for meetings, stocking/ordering of supplies, OTN etc.
• Communicates with other departments and service areas

Skills

Clerical skills

Customer service

MS Office

Typing 40 WPM

Strong interpersonal skills

Equity, diversity & inclusion

Education

High school diploma

Medical Secretary Diploma (asset)

Tools

MEDITECH

Job description

Humber River Health, located in Toronto, invites applications for a Clerical Support Associate to join the Mental Health and Addictions team within the Child & Adolescent OP Clinic.

This full-time role handles patient registration, discharge, records, scheduling, and frontline customer service, requiring a high school diploma, strong typing (40 WPM), and proficiency in Microsoft Office. MEDITECH experience is an asset, with emphasis on equity and inclusive care.