Surgical Inpatient Clerk — Patient Services Champion

Humber River Health; Toronto; Sur place; CAD 41 000 - 43 000; Temps partiel

Résumé du poste

Humber River Health in Toronto is seeking a Clerical Support Associate to support the 11 East & West Surgical Inpatient Unit. The role handles patient registration, discharge, records, entry of orders, statistics, and patient billing while delivering courteous customer service.

The position is temporary part-time, with day and evening shifts, reporting to the Manager, 11 East & West Surgery, and requires high school diploma, medical terminology knowledge, 40 wpm typing, and clerical experience

Qualifications

• High school graduate or equivalent.
• Completed secretarial and medical terminology courses preferred.
• Knowledge of medical terminology is required.
• Minimum of one-year full time recent clerical experience required, preferably in an out-patient health care setting.
• Computer skills required, keyboarding 40 wpm required.
• Meditech computer experience is preferred.
• Community-wide scheduling experience is preferred.
• Must have excellent communication skills, both verbal and written.
• Excellent customer service skills required.
• Excellent organizational skills required, including an ability to prioritize a varied and busy workload and work with tight deadlines, frequent interruptions, and emergency situations.

Responsabilités

• Responsible for clerical support including patient registration and discharge, maintenance of patient records, order entry, statistics, and assisting with patient billing.
• Responsible for customer service including scheduling appointments, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner.
• Communicates with bed allocation and other departments to arrange patient placement.
• Communicates with other departments and service areas as required.

Connaissances

Patient registration

Discharge procedures

Medical terminology

Typing 40 wpm

Customer service

Office communication

Formation

High School Diploma

Secretarial courses

Medical terminology courses

Outils

Meditech

Description du poste

Humber River Health in Toronto is seeking a Clerical Support Associate to support the 11 East & West Surgical Inpatient Unit. The role handles patient registration, discharge, records, entry of orders, statistics, and patient billing while delivering courteous customer service.

The position is temporary part-time, with day and evening shifts, reporting to the Manager, 11 East & West Surgery, and requires high school diploma, medical terminology knowledge, 40 wpm typing, and clerical experience