Membership Sales & Service Associate (Part-time Contract)

YMCA of the National Capital Region; Rockland; On-site; CAD 28,000 - 30,000; Part time

Benefits offered by this job

Free gym membership

Discounted program fees

EFAP

Health insurance

Dental insurance

Pension plan

Vacation days

Maternity leave

Job summary

YMCA of the National Capital Region in Rockland, ON is seeking a part-time Membership Sales and Service Associate to serve as the first contact in our membership centers. You will handle courteous, efficient membership transactions and welcome members and guests.

The role requires energy, excellent communication, and a strong customer-service mindset. This fixed-term contract runs until December 31, 2026, with competitive benefits and wage. Training provided.

Qualifications

• Experience in customer service and membership environments.
• Excellent communication and interpersonal skills.
• Availability for part-time schedule.

Responsibilities

• Be the first contact in membership centers and handle membership transactions.
• Provide courteous service and maintain accurate records.

Skills

Customer service

Communication

Job description

Job Category : Health and Fitness

Requisition Number : MEMBE001985

• Part-Time
• Rate : $20.11 CAD per hour

Locations

Showing 1 location

Rockland, ON K4K1C3, CAN

Description

Overview

The YMCA is a charity that has been helping Canadians improve their lives since the first Y opened in 1851. Y programs are offered at more than 1,700 locations across Canada and help more than 2.25 million people annually become healthier in spirit, mind, and body. The YMCA of the National Capital Region proudly serves people of all ages, backgrounds and abilities, and works to address critical social needs in our community. We are a leader and valued partner in creating a vibrant and healthy community where everyone belongs and can reach their full potential.

This position requires a commitment to the Y mission and core values of responsibility, honesty, caring, respect, and inclusion, which form the foundation of all Y programs and services.

Working for the Y

Are you looking to use your skills and unique gifts to make a real difference in your community? The YMCA of the National Capital Region is a great workplace committed to diversity, equity, and inclusion, where different backgrounds, experiences, and identities are appreciated and celebrated. The YMCA provides hundreds of employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. We recognize the contributions of our staff through innovative practices, great benefits, and growth opportunities. Whether you are starting out in your career or a seasoned professional, you will find many exciting opportunities to achieve your personal and career goals.

Vacancy Status

This job posting is for existing vacancies. This is a part-time contract position until December 31, 2026.

What do we offer?

At the Y, you will be part of a vibrant and diverse network of people whose shared vision is to change lives and make our communities home to the healthiest children, teens, adults, and families.

Our competitive wage and benefit package include:

• Free YMCA gym membership;
• Discounted Y program fees (including health & fitness programs, child care, and camps);
• Access to our YMCA Employee and Family Assistance Program (EFAP) including free, immediate, confidential assistance and counselling for you and your family members for mental and physical health, and financial advice, among other 12 suites of services;
• Health and Dental Insurance;
• Long-term Disability and Life Insurance;
• Access to our Canadian YMCA Retirement Fund pension plan;
• Up to 25 vacation days per year including two float days, and one birthday vacation;
• Maternity leave benefits for up to 18 months.

*Some benefits may vary based on employment terms

What do you offer?

The Membership Sales and Service Associate is the first point of contact in our membership centers so courteous service and competent, efficient handling of all membership-related transactions is critical. The person must be energetic, outgoing, and have a strong customer service focus. The successful candidate will demonstrate a personal commitment to and