Membership Growth & Experience Specialist

Movati Athletic Inc.; Edmonton; On-site; CAD 30,000 - 46,000; Full time

Benefits offered by this job

Complimentary membership

Benefits after 3 months

Ongoing training

Competitive wages

Job summary

Movati Athletic Inc. in Edmonton is seeking Account Representatives to nurture new business accounts and exceed membership sales objectives by tailoring Movati products and services to members’ needs.

You will deliver exceptional customer service to current members, maintain relationships, and help members feel welcomed as they pursue their health goals. This role emphasizes strong communication and team collaboration in a fitness-focused environment.

Qualifications

• Post-Secondary education related to health and fitness industry is an asset. Related certifications or workshops related to sales, marketing and administration are a strongly preferred.
• 1+ years related sales and customer service are required.
• Related industry experience is an asset (i.e. retail, hospitality, leisure, fitness, etc.).

Responsibilities

• Nurture new business accounts and exceed new membership sales objectives by generating leads and matching each new member’s needs with the right Movati products, services and people.
• Deliver an exceptional customer service experience to current members; maintain regular contact to retain, motivate and assist health and fitness goals.
• Answer member questions regarding memberships, manage concerns and ensure members and guests feel welcomed.

Skills

Customer service

Sales

Communication

Relationship building

Interpersonal skills

Education

Post-secondary education related to health and fitness industry

Job description

Movati Athletic Inc. in Edmonton is seeking Account Representatives to nurture new business accounts and exceed membership sales objectives by tailoring Movati products and services to members’ needs.

You will deliver exceptional customer service to current members, maintain relationships, and help members feel welcomed as they pursue their health goals. This role emphasizes strong communication and team collaboration in a fitness-focused environment.