Member Services Center Coordinator - Welcoming Experience

AMA - Alberta Motor Association; Grande Prairie; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible health and wellness benefits

Retirement savings plan

Membership discounts

Learning and development opportunities

Paid time off and vacation flexibility

Job summary

AMA - Alberta Motor Association is seeking a Centre Coordinator within Member Services to greet members and set a positive tone for every interaction. You’ll balance front-line member support with administrative coordination, manage appointment flow, and connect members with the right experts to deliver a seamless experience.

In a fast-paced environment, you’ll welcome customers, assess needs, provide information about AMA products and benefits, and help maintain an organized space with strong

Qualifications

• High school diploma required.
• 2–3 years of retail, administrative, or customer service experience.
• Excellent communication and interpersonal skills.
• Strong multitasking and problem-solving abilities.

Responsibilities

• Welcome members and set a positive first impression.
• Assess needs and connect members to the right team.
• Provide information about AMA products, services, and benefits.
• Manage traffic flow, appointments, and maintain a tidy reception area.

Skills

People-oriented

Excellent communication

Organized

Problem solver

Multitasking

Education

High school diploma

Tools

CRM software

MS Office

Job description

AMA - Alberta Motor Association is seeking a Centre Coordinator within Member Services to greet members and set a positive tone for every interaction. You’ll balance front-line member support with administrative coordination, manage appointment flow, and connect members with the right experts to deliver a seamless experience.

In a fast-paced environment, you’ll welcome customers, assess needs, provide information about AMA products and benefits, and help maintain an organized space with strong