Registry & Member Services Concierge

AMA - Alberta Motor Association; Red Deer; On-site; CAD 37,000 - 52,000; Full time

Benefits offered by this job

Competitive wage

Employee-exclusive discounts on travel

Ongoing professional development

Vacation earnings paid out with each ?

Flexible work models

Job summary

Alberta Motor Association in Canada is seeking a friendly, people‑oriented Registries team member to help members with registry and membership products and services, balancing policy knowledge with excellent service.

You’ll handle general registries, corporate registries, and road tests, process transactions accurately, and stay current with policies. This is an in-office role with flexible work options and training provided.

Qualifications

• Must have strong communication and customer service experience.
• Comfortable navigating policies, procedures and systems.
• Able to learn and grow in a team environment.

Responsibilities

• Provide outstanding service and relevant solutions to members, promoting AMA products and services.
• Support call flow for general registries, corporate registries, and road tests.
• Complete registry, membership, and service transactions accurately and confidentially.
• Assess Alberta Health and Wellness applications with accuracy and care.
• Stay up to date on policies, procedures, and system updates to ensure compliance and efficiency.
• Represent AMA with professionalism, empathy, and a commitment to helping every member.

Skills

Customer service

Communication skills

Organizational skills

Policy navigation

Education

High school diploma

Job description

Alberta Motor Association in Canada is seeking a friendly, people‑oriented Registries team member to help members with registry and membership products and services, balancing policy knowledge with excellent service.

You’ll handle general registries, corporate registries, and road tests, process transactions accurately, and stay current with policies. This is an in-office role with flexible work options and training provided.