Member Experience Lead & Sales Coach

Movati Athletic (Group) Inc; Edmonton; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Commission eligibility

Group benefits

Complimentary membership

Leadership training

Job summary

Movati Athletic is seeking a Supervisor for the Member Experience team in Canada. You will coach staff, drive sales, and ensure every member is welcomed, comfortable and healthy from the moment they enter the club.

Your role focuses on coaching, engaging with members, and guiding the team to meet sales targets while delivering outstanding service. The compensation includes base salary and performance-based commission eligibility.

Qualifications

• 2+ years of related customer experience.
• 1+ year of sales experience.
• Ability to work early mornings, days, afternoons and weekends.

Responsibilities

• Coach and motivate staff to hit sales goals.
• Interact with members to deliver the best experience possible.
• Answer questions about membership and resolve concerns.
• Match member needs with products, services and people.

Skills

Customer experience

Sales experience

Coaching

Team leadership

Job description

Movati Athletic is seeking a Supervisor for the Member Experience team in Canada. You will coach staff, drive sales, and ensure every member is welcomed, comfortable and healthy from the moment they enter the club.

Your role focuses on coaching, engaging with members, and guiding the team to meet sales targets while delivering outstanding service. The compensation includes base salary and performance-based commission eligibility.