Member Experience Coordinator

AMA - Alberta Motor Association; Grande Prairie; On-site; CAD 32,000 - 46,000; Full time

Benefits offered by this job

Flexible benefits

Retirement Savings Plan

Member discounts

Learning & development

Paid time off

Job summary

AMA Alberta Motor Association in Grande Prairie is seeking a Centre Coordinator in Member Services, the first point of contact for our members. You will balance front-line support with administrative coordination to ensure a welcoming, efficient, and meaningful experience.

If you thrive in a fast-paced, service-focused environment, you will connect members with the right experts, promote self-service options, manage traffic and appointments, and maintain an organized reception area while

Qualifications

• High school diploma.
• 2-3 years of retail, administrative, or customer service experience.
• Strong computer skills and ability to learn new systems quickly.

Responsibilities

• Welcome members and create a friendly, positive first impression.
• Assess needs and connect members with the right team members for support.
• Provide information about AMA products, services, and membership benefits.
• Manage traffic flow, appointments, and promote self-service options to reduce wait times.
• Maintain a clean, organized space while supporting administrative and reception tasks.

Skills

Customer service

Communication

Multitasking

Organization

Education

High school diploma

Tools

MS Office

Job description

AMA Alberta Motor Association in Grande Prairie is seeking a Centre Coordinator in Member Services, the first point of contact for our members. You will balance front-line support with administrative coordination to ensure a welcoming, efficient, and meaningful experience.

If you thrive in a fast-paced, service-focused environment, you will connect members with the right experts, promote self-service options, manage traffic and appointments, and maintain an organized reception area while