Meetings and Events Co-ordinator

Hyatt Centric The Liberties Dublin; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A prestigious hotel in Dublin invites applications for a Meeting & Events Co-Ordinator. The role involves managing event bookings, supporting the sales team, and delivering exceptional customer service. Applicants should possess strong organizational skills and a commitment to excellence in customer service.

Qualifications

• Commitment to delivering exceptional customer service.
• Excellent organizational and administration skills.
• Positive attitude and fantastic communication skills.

Responsibilities

• Manage BEOs and assist with meetings and events sales enquiries.
• Convert incoming enquiries into confirmed bookings.
• Ensure complete administration and execution of events.

Skills

Customer service

Organizational skills

Communication skills

Multitasking

Education

Degree in Hospitality / Event Management

Job description

The Hyatt Centric is delighted to invite applicants for the position of Meeting & Events Co-Ordinator to support our growing Reservation & Events team. The ideal candidate will be required to actively and passionately convert customer enquiries into confirmed bookings and ensure events are perfectly delivered.

This is Ireland's first Hyatt Hotel. Adjacent to St Patrick's Cathedral, this 234-bedroom 4-star property will include a restaurant, bar, meeting and event facilities, and a fitness centre. Working within the highly respected Hodson Bay Group, and with the impressive support of the Hyatt Partnership, explore this exciting journey with us in introducing and establishing the Hyatt Centric, The Liberties Dublin, as a leading hotel in the capital.

The Hyatt Centric is delighted to be part of the Failte Ireland Employer Excellence Programme and was recently certified as A Great Place to Work.

What will I be doing?

• Managing BEOs and assisting with all small & medium meetings and events sales enquiries, meet and greet with clients, and supporting the full sales & event team in an administrative capacity.
• Receiving and converting incoming enquiries.
• Ensuring the complete administration and execution of all planned events.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Commitment to delivering an exceptional level of customer service.
• Excellent organisational and administration skills with the ability to multitask.
• Positive attitude and fantastic communication skills.
• Confident telephone manner.

It would be advantageous (but not required) for you to have the following:

• Previous experience in the same or similar role at a hotel or events venue.
• Degree in Hospitality / Event Management (optional) or recent graduate.