Medical Support Administrator

Praesentia Healthcare; Hamilton; On-site; CAD 45,000 - 60,000; Full time

Job summary

Pain Care Clinics is seeking a Medical Support Administrator to act as a liaison between physicians, nurses, and the medical team, ensuring coordinated patient care across multiple clinic locations.

The role requires two years of medical admin experience, proficiency with OSCAR, and the ability to travel to several clinics. A patient-centered, friendly approach is essential as is adherence to clinic policies.

Qualifications

• Minimum two years of experience in a medical administrative role.
• Proficiency with medical software (OSCAR) preferred.
• Friendly and approachable demeanor.
• Ability to travel to multiple clinics.

Responsibilities

• Optimize physician schedule according to physician needs and capacity.
• Assist physician in ensuring all aspects of charting are up to date and complete.
• Transcribe verbal patient communication on behalf of physician into EMR.
• Assist in EMR administration.
• Provide worksheets and stamps to physician prior to commencing shift.
• Flag abnormal test results.
• Transcribe verbal conversation between the physician and the patient into EMR. Physician to review and revise documentation and provide final sign off.
• Maintain a friendly demeanor with patients while still enforcing the rules and policies of the workplace.
• Remind patients about in-house pharmacy, self-management, and other programs.
• Prepare and print all necessary paperwork. (ie. billing sheets, requisitions, prescriptions, etc.)
• Transcribes consultation reports and treatment plan as per physician direction.
• Other duties may be assigned based on the specific needs of the healthcare facility.

Skills

Friendly and approachable demeanor

Travel to multiple clinics

EMR software awareness

Tools

OSCAR

Job description

Job Posting Title

Medical Support AdministratorJob Description

APPLICANTS MUST BE WILLING TO TRAVEL TO MULTIPLE CLINIC LOCATIONS

Become a Member of the Pain Care Clinics's Healthcare Team

Pain Care Clinics provides safe, multidisciplinary treatments for patients that suffer from sub-acute, and chronic non-cancer pain (CNCP). Through exemplary and customized treatment, pain will no longer be a barrier to daily functioning, productivity, and quality of life.

Join our network of over 75+ health care providers. PCC is growing and looking to partner with Pain Physicians, Nurse Practitioners, Clinic Nurses, Diagnostic Technicians, and other healthcare providers to join our network of multi-disciplinary Pain and Diagnostic Clinics across Canada. If you’re a passionate healthcare professional who wants to improve the lives of people with pain, we would love to connect with you.

The Medical Support Administrator serves as a key liaison between physicians, nurses, and the medical team, ensuring coordinated and compassionate care for patients. They play a critical role in delivering effective, patient-centered healthcare.

Responsibilities

• Optimize physician schedule according to physician needs and capacity.
• Assist physician in ensuring all aspects of charting are up to date and complete.
• Transcribe verbal patient communication on behalf of physician into EMR.
• Assist in EMR administration.
• Provide worksheets and stamps to physician prior to commencing shift.
• Flag abnormal test results.
• Transcribe verbal conversation between the physician and the patient into EMR. Physician to review and revise documentation and provide final sign off.
• Maintain a friendly demeanor with patients while still enforcing the rules and policies of the workplace.
• Remind patients about in-house pharmacy, self-management, and other programs.
• Prepare and print all necessary paperwork. (ie. billing sheets, requisitions, prescriptions, etc.)
• Transcribes consultation reports and treatment plan as per physician direction.
• Other duties may be assigned based on the specific needs of the healthcare facility.

Qualifications

• A minimum two (2) years of experience in a medical administrative role. Clinic experience preferred.
• Proficiency with medical software preferred (OSCAR)
• Friendly and approachable demeanor
• Ability to travel to multiple clinics

We welcome you to learn more at www.paincareclinics.com.

Equal opportunity employer

Pain Care Clinics has a commitment to the principles of equal employment opportunity. Applications will be considered regardless of race, creed, color, age, religion, national origin, disability, gender, sexual orientation, or any other characteristic that is or may be a legally prohibited basis for employment decisions.