Medical Receptionist

Clinique Médicale Step; Montreal; On-site; CAD 35,000 - 45,000; Full time

Job summary

A pediatric-focused family medicine center is seeking a Medical Receptionist. The role involves greeting patients, managing inquiries, and ensuring clinic efficiency. Join a supportive team dedicated to excellent patient care in a beautifully renovated environment.

Benefits

Daytime work schedule

Respectful and inclusive work environment

Qualifications

• Fully bilingual in French and English.
• Interest in medical and healthcare fields.

Responsibilities

• Greet and welcome patients warmly.
• Handle patient inquiries via phone and email.
• Create and manage medical records.

Skills

Bilingual

Communication

Customer Service

Multitasking

Detail-oriented

Tools

Google Workspace

EMR

Omnimed

Job description

Direct message the job poster from Clinique Médicale Step

Experienced Operations Associate: Project Management, Internal Communications and Leadership

See if you are our next Medical Receptionist

We have exciting opportunities available for full-time and part-time Receptionists at our pediatric-focused family medicine center. The Receptionist will handle various day-to-day tasks that help ensure clinic efficiency and offer an exceptional level of customer service to create a positive impression for our patients.

Why work with Us

• You benefit from a daytime work schedule in a beautifully renovated family medicine center, with a focus on pediatric care.
• You work with experts in the medical community who empower their colleagues to reach their highest potential in a respectful and inclusive work environment.

Roles and Responsibilities

• You greet and welcome patients with a warm and friendly demeanor.
• You handle patient inquiries (by phone and email), and respond to patient questions, concerns, and requests courteously to ensure satisfaction.
• You create and manage medical records while providing excellent patient care.
• You provide patients with appointment-related information.
• You help ensure patient records are accurate and update them as needed.
• You receive external referrals and schedule appointments for these patients.
• You handle incoming and outgoing mail and packages.
• You assist with other tasks around the clinic as needed.

Qualifications and Requirements

• You are fully bilingual (French and English) with excellent communication skills.
• You have an interest in the medical and/or healthcare field and a passion for delivering excellent customer service.
• You have strong multitasking abilities in a fast-paced environment, are detail-oriented, and possess superior data entry skills.
• You are proficient with computer programs (Google Workspace, EMR), and experience with Omnimed is an asset.
• You have a flexible work schedule and can work outside regular hours as needed.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Medical Practices