Client Service Administration Support (Receptionist), Jarislowsky Fraser - Montreal, QC

JFL; Montreal; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading company in Montreal is seeking a proactive receptionist to manage front desk operations, greet clients, and handle administrative tasks. The ideal candidate will possess strong communication skills in both English and French, along with experience in the investment industry being a plus. Responsibilities include managing supplies, scheduling meetings, and ensuring a tidy reception area. If you are detail-oriented and reliable, we would love to hear from you!

Qualifications

• 1-3 years of experience in a similar role.
• Experience in the investment industry is advantageous.

Responsibilities

• Greet clients and answer phones at reception.
• Order and keep inventory of supplies.
• Schedule conference room reservations.

Skills

Communication

Proactivity

Attention to Detail

Education

1-3 years of work experience

Tools

Microsoft Office Suite

Excel

Job description

• Ensure reception always has someone to greet clients and answer phones
• Open reception Montreal at 8 : 30 am every day
• Close switchboard and lock up reception at 5 pm (end of day)
• Picking up, opening, distributing, stamping & delivering mail (courier and regular mail)
• Schedule conference room reservations for meetings
• Responsible for cleanliness / tidiness of reception, boardrooms, mailing room & kitchens
• Order and keep inventory of supplies
• File closed accounts
• Printing and binding books / reports for client meetings or other staff
• Replace the backup receptionist when necessary
• Other tasks as requested by management

Education & Experience :

• 1-3 years of work experience in a similar role
• Investment industry experience (Brokerage, Investment Management or Trust Company) is advantageous

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have :

• Strong knowledge of Excel and experience with Microsoft Office Suite
• Innovative and eager for involvement in news projects and initiatives
• Proactive and professional when managing customer issues
• Reliable, with a good sense of judgment
• Excellent communication skills (written and spoken) in English and French
• High levels of self-motivation and self-discipline
• High-level of attention to detail and accuracy
• Punctual

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and Frenchas they will be required to work closely with other groups from head office who operate primarily in English, and they will serve and English-speaking clientele.