Medical receptionist

Clinique Omicron Inc.; Brossard; On-site; CAD 38,000 - 52,000; Full time

Job summary

Clinique Omicron Inc. is seeking an organized medical secretary to support reception, scheduling, records management and billing. You will be the first contact for patients, coordinating care with the medical team and ensuring a smooth administrative flow.

Fluency in French and English, strong computer skills, and the ability to multitask in a fast-paced clinical environment are essential. This full-time role offers professional growth and a collaborative team setting.

Qualifications

• Diploma in medical secretarial work or equivalent experience.
• Computer skills including Office Suite and medical records software.
• Excellent oral and written communication in French and English.
• Ability to work in a dynamic environment and multitask.

Responsibilities

• Greet patients, register them and direct them according to their needs.
• Handle phone calls, emails and patient requests with accurate information and courteous service.
• Maintain up-to-date medical records and manage appointments and coordination of consultations.
• Prepare files, forms and documents required for consultations and interventions.
• Collaborate with the care team to ensure a smooth, high-quality patient experience.
• Process payments and manage administrative aspects of insurance and billing.

Skills

Welcoming patients

Appointment management

Medical records

Medical billing

Private insurance

Office Suite

Medical software

Confidentiality

Bilingual French/English

Multitasking

Customer service

Education

Medical secretarial diploma

Tools

Medical records software

Job description

The medical secretaries at Clinique Omicron are essential professionals for the smooth operation of administrative services and care coordination. As the first point of contact for patients, they play a crucial role in reception, managing medical records, and ensuring fluid communication with the care team.

• Welcome patients, register them and direct them according to their needs.
• Handle phone calls, e-mails and patient requests, providing accurate information and courteous service.
• Maintain up-to-date medical records, manage appointments, and coordinate consultation schedules.
• Ensure the preparation of files, forms and documents required for consultations and interventions.
• Collaborate with medical team members to ensure a smooth and high-quality experience for every patient.
• Process payments and manage administrative aspects of insurance and billing.

Training and entry requirements

• Medical secretarial diploma or equivalent experience in a similar position.
• Computer skills (Office Suite, medical records management software).
• Excellent oral and written communication skills in French and English.
• Ability to work in a dynamic environment and manage multiple tasks simultaneously.

Essential skills

Welcome & Administrative Triage Appointment Management Medical records Customer service Medical billing Private insurance Office Suite Medical software Confidentiality Multitasking Bilingualism (French/English)

Equal opportunity

At Clinique Omicron, equal opportunity is one of our core values. Through our Employment Equity Access Program, we encourage all qualified individuals to apply, including women, visible minorities, ethnic minorities, Indigenous communities, and persons with disabilities. We embrace a broad and inclusive definition of diversity, encompassing individuals from diverse sexual orientations and gender-diverse communities. Accommodations are available upon request.