Medical Office Assistant/ Clerk

Vancouver Island Health Authority; Duncan; On-site; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Medical Office Assistant/Clerk to join their dynamic team. This role is pivotal in ensuring smooth operations within a fast-paced health centre environment, where patient and staff safety is paramount. The ideal candidate will excel in multitasking, possess excellent communication skills, and have a solid understanding of medical terminology. Join a forward-thinking organization that values continuous improvement and teamwork, and make a meaningful impact on patient care and administrative efficiency. This is an exciting opportunity to contribute to a vital sector while developing your professional skills.

Qualifications

• Grade 12 education plus Medical Office Assistant course required.
• Two years' recent experience in a healthcare setting preferred.

Responsibilities

• Perform clerical duties including scheduling and billing.
• Assist primary care providers with patient visits and care.

Skills

Effective communication

Organizational skills

Typing speed (50 wpm)

Proficiency in word processing

Understanding of Medical Terminology

Ability to work in a team

Tact and diplomacy

Ability to follow detailed instructions

Physical ability to perform duties

Education

Grade 12 education

Medical Office Assistant course

Tools

Computer word processing software

Spreadsheet applications

Clinical information systems

Job description

Medical Office Assistant/ Clerk - (207834)

Close Date: [Insert Close Date]

Location: Cowichan Medical Centre - Duncan, BC V9L 1E8 CA (Primary)

Work Area: Multi-Site

Travel Requirement: Travel between multiple sites may be required

Shift Start Time/End Time: 8:30-16:30pm

Days Off: [Insert Days Off]

Vacancy Type: Casual

Salary Range (Hourly Rate): $25.54 - $27.22

Planned Start Date: Jan. 6 2025

Approximate End Date: Pending Return of Incumbent

CRC required? Yes

Job Description: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.

QUALIFICATIONS:

Education, Training And Experience:

Grade 12 education and graduation from a Medical Office Assistant course, plus two years' recent related experience in a health care setting; or an equivalent combination of education, training, and experience. Experience working with at-risk or street-involved populations preferred.

Skills And Abilities:

• Demonstrated ability to work effectively with others in fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to work as an effective member of an integrated administrative team.
• Ability to communicate effectively using all communication vehicles.
• Ability to type a minimum 50 wpm.
• Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
• Demonstrated ability to utilize and understand Medical Terminology.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Ability to follow detailed instruction.
• Ability to use a high degree of tact and diplomacy in working with others.