Medical Office Assistant/ Clerk

Vancouver Island Health Authority; Nanaimo; On-site; Full time

Job summary

An established industry player is seeking a dedicated Medical Office Assistant/Clerk to join their team. This role involves a variety of clerical and medical office tasks, including scheduling, billing, and data entry, all while ensuring patient and staff safety remains a top priority. The ideal candidate will thrive in a fast-paced environment, demonstrating strong organizational and communication skills. If you are passionate about supporting healthcare operations and making a difference in patient care, this is an exciting opportunity to contribute to a vital healthcare team.

Qualifications

• Grade 12 and Medical Office Assistant course required.
• Two years' experience in a healthcare setting preferred.

Responsibilities

• Perform clerical duties including scheduling and data entry.
• Assist with patient visits and care flow.

Skills

Effective communication

Organizational skills

Teamwork

Typing speed (50 wpm)

Proficiency in word processing

Understanding of Medical Terminology

Ability to follow instructions

Tact and diplomacy

Education

Grade 12 education

Medical Office Assistant course

Two years' experience in health care

Tools

Computer word processing

Spreadsheet applications

Clinical information systems

Job description

Medical Office Assistant/ Clerk - (212254)

Work Area: Multi-Site (FBA Only)

Travel Requirement: Travel between multiple sites may be required

Shift Start Time/End Time: 08:30-20:30

Days Off: Rotating

Vacancy Type: Regular FT

Salary Range (Hourly Rate): $25.54 - $27.22

Paid FTE: 1.0

Worked BI-WEEKLY HOURS: 75.00

Planned Start Date: Apr. 14 2025

Approximate End Date: Pending Return of Incumbent

CRC required? Yes (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 education and graduation from a Medical Office Assistant course, plus two years' recent related experience in a health care setting; or an equivalent combination of education, training, and experience. Experience working with at-risk or street-involved populations preferred.

Skills And Abilities

• Demonstrated ability to work effectively with others in fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to work as an effective member of an integrated administrative team.
• Ability to communicate effectively using all communication vehicles.
• Ability to type a minimum 50 wpm.
• Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
• Demonstrated ability to utilize and understand Medical Terminology.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Ability to follow detailed instruction.
• Ability to use a high degree of tact and diplomacy in working with others.