medical office assistant

Government of Canada - Western; Whistler; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player in the health care sector is seeking a dedicated individual to join their team. This role involves providing excellent customer service, managing appointments, and performing essential clerical tasks in a fast-paced environment. The ideal candidate will possess strong communication skills and the ability to multitask effectively. With a focus on teamwork and reliability, this position offers a chance to contribute to a vital service in the community. If you thrive in a dynamic setting and are passionate about helping others, this opportunity is perfect for you.

Benefits

Dental plan

Health care plan

Vision care benefits

Free parking available

Learning/training paid by employer

Team building opportunities

Wellness program

Qualifications

• 1-2 years of experience in a customer service role.
• Ability to work independently and under pressure.

Responsibilities

• Greet clients and direct them to the appropriate service areas.
• Schedule and confirm appointments while providing customer service.
• Perform clerical duties including filing and sorting mail.

Skills

Interpersonal Skills

Oral Communication

Written Communication

Time Management

Ability to Multitask

Education

Other trades certificate or diploma

Job description

Overview

Languages

English

Education

• Other trades certificate or diploma

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Health care institution, facility or clinic
• Medical clinic

Responsibilities Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Receive and issue payments
• Perform clerical duties, such as filing, sorting, and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Relay service to persons with disabilities
• Provide customer service
• Identify additional/alternative services and provide referrals

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Other benefits

• Free parking available
• Learning/training paid by employer
• Team building opportunities
• Wellness program