Medical Office Assistant - Interventional Department

Vancouver Radiology Inc.; Vancouver; On-site; CAD 40,000 - 65,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Medical Office Assistant to join their Interventional Department. This role is essential for ensuring a smooth workflow and providing excellent service to both patients and medical staff. The ideal candidate will have a client-focused approach, excellent communication skills, and the ability to manage multiple tasks effectively. You will play a vital role in supporting radiologists and fellows, maintaining patient records, and facilitating appointments. Join a dynamic team where your contributions will enhance patient care and operational efficiency in a collaborative environment.

Benefits

Extended health care

Qualifications

• 1-2 years of experience in a medical clinic or hospital setting.
• Excellent written and oral communication skills.
• Ability to maintain confidentiality and prioritize tasks.

Responsibilities

• Schedule patient appointments and maintain clinical calendar.
• Document scanning and filing of patient records.
• Coordinate patient referrals and maintain communication with other physicians.

Skills

Medical Terminology

Communication Skills

Organizational Skills

Time Management

Problem Solving

Confidentiality

Education

MOA Certification

Relevant Experience (1-2 years)

Tools

Microsoft Office

Outlook

Excel

Cerner EMR

PACS

Job description

Medical Office Assistant - Interventional Department

Medical Office Assistant - Interventional Department

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Medical Office Assistant - Interventional Department

Benefits:Extended health care

Overview:

The Medical Office Assistant (MOA) in the Interventional Department will support the radiologists and fellows in both Interventional Radiology and Interventional Neuro Radiology by ensuring smooth workflow and minimizing interruptions. The MOA will be the face and voice of the department, providing courteous, and helpful service to doctors, patients, and other members of the healthcare team.

Responsibilities:

• Ensure physician's productivity by maintaining the clinical calendar & scheduling patient appointments.
• Maintaining up-to-date electronic patient records. Experience and skill with Cerner is an asset.
• Document scanning and filing.
• Filing and responding to incoming electronic faxes, which include test results, referral letters, pharmacy communications, etc.
• Patient education and coordination of patient visits for clinic appointments.
• Timely return of phone calls with appropriate and diligent documentation.
• Flexibility to change schedules when required.
• Maintaining good working relationships with referring office medical office assistants.
• Coordinating patient referrals to other specialists.
• Ability to thoroughly assess and submit bookings and consults. Maintaining a positive professional relationship with all booking staff.
• Corresponding with other physicians on behalf of the radiologist.
• Support and onboarding of Clinical Fellows within the department.
• Is flexible and proactive in suggesting improvements for workflow and efficiency.
• Participate in special projects as required.

Qualifications:

• MOA Certification or equivalent.
• Minimum of 1-2 years of relevant experience in a medical clinic or hospital setting, or comparable environment.
• Knowledge in medical terminology.
• A client-focused approach, with excellent written and oral communication skills.
• Demonstrated ability to interact with members of the public and other healthcare professionals in a tactful manner.
• Excellent organizational skills and time management skills.
• Demonstrated ability to prioritize and follow through on tasks.
• Demonstrated ability to keep important and sensitive information confidential at all times.
• Demonstrated ability to effectively solve problems (independently seek out solutions) and/or have the confidence to ask questions.
• Thorough and professional in all aspects of work.
• Physical ability to perform the duties of the position.
• Proficient in computer applications, including Microsoft Office, Outlook, and Excel.
• Comfortable learning new software and workflows. Knowledge of tools like Lightning Bolt, Cerner EMR and PACS is beneficial.

Please submit your CV and cover letter.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

• Industries

  Hospitals and Health Care

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