Medical Office Assistant

TELUS; Montreal; On-site; CAD 42,000 - 52,000; Full time

Job summary

TELUS in Montreal is seeking a detail‑oriented administrative assistant to support the clinic team with front‑line reception and coordination tasks. This on‑site role handles physician requests, answers patient calls, and sorts messages for doctors or nurses in a fast‑paced healthcare setting.

You will contact external clinics to schedule follow‑up appointments, follow up on missing test results, and perform related administrative duties.

Qualifications

• High school diploma completed.
• Minimum one year of customer service experience required.
• Spoken and written bilingualism (English and French) is essential.
• Basic knowledge of MS Office (Outlook, Excel, Word).
• Attention to detail and accuracy.
• Knowledge of medical terminology (an asset).
• Intermediate knowledge of English is required because you will on a regular basis interact in English with external parties, internal parties, and IT tools in English as part of this position's main responsibilities given its provincial scope.

Responsibilities

• Handling requests from assigned physicians
• Answering patient phone calls
• Sorting messages for doctors or nurses
• Contacting external medical clinics to schedule follow-up appointments for patients
• Occasionally following up on missing test results
• Performing other related administrative tasks

Skills

Bilingual English and French

Education

High school diploma

Tools

MS Office (Outlook, Excel, Word)

Job description

Description

600 De Maisonneuve Boulevard West, Montreal H3A 3J2 (100% on-site)

Permanent, full-time (37.5 hours/week)

Monday to Friday, 7:30 AM to 5:00 PM (according to operational needs)

Be part of an innovative team using cutting-edge technology!

Join our team

The clinic team members are dynamic, passionate, and always ready to offer the best client experience. They truly enjoy interacting with patients.

Your responsibilities will include:

• Handling requests from assigned physicians
• Answering patient phone calls
• Sorting messages for doctors or nurses
• Contacting external medical clinics to schedule follow-up appointments for patients
• Occasionally following up on missing test results
• Performing other related administrative tasks

Qualifications

You have:

• High school diploma completed
• Minimum one year of customer service experience required
• Spoken and written bilingualism (English and French) is essential
• Basic knowledge of MS Office (Outlook, Excel, Word)
• Attention to detail and accuracy
• Knowledge of medical terminology (an asset)

Intermediate knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its provincial scope.