Medical Office Assistant

Parsons Park Multidisciplinary Clinic and Pharmacy; Edmonton; On-site; CAD 42,000 - 58,000; Full time

Job summary

Parsons Park Medical Clinic in Edmonton seeks a Medical Office Assistant to greet patients, register them, and provide support to physicians and staff, reporting to the Medical Director.

The role requires MOA certification and recent MOA experience, with familiarity with Electronic Medical Records (Healthquest preferred). You must handle confidential information per the Health Information Act and deliver excellent patient service.

Qualifications

• MOA certification required.
• Recent MOA experience.
• Experience with Electronic Medical Records; Healthquest is a plus.
• Must be able to handle confidential information in compliance with the Health Information Act.

Responsibilities

• Answering phones, greeting, and registering patients.
• Provide panel management support to physicians.
• Responding to patient enquiries in person and by phone.
• Initiating forms and collecting payment for services not covered by insurance.
• Escorting patients to exam or treatment rooms and preparing patients for physician.
• Cleaning and preparing exam and treatment rooms between patient visits.
• Performing diagnostic testing as ordered by the physician including urinalysis.
• Taking patient vitals as ordered by the physician.
• Scheduling new and existing patients for appointments.
• Scanning patient documents into electronic medical records as required.
• Performing other duties as assigned.

Skills

Communication skills

Education

MOA Certification

Tools

Healthquest

Job description

Position Title: Medical Office Assistant

Job Type: Weekdays and Weekends

Job Location:

Parsons Park Medical Clinic

1087 Parsons Rd SW, Edmonton, AB, T6X 0X2

Clinic Website: https://parsonsparkmedical.ca/

Position Overview:

The Medical Office Assistant will report to the Medical Director and will be responsible for providing exceptional customer service to our patients, as well as providing support to physicians and medical staff.

Responsibilities:

• Answering phones, greeting, and registering patients
• Provide panel management support to physicians
• Responding to patient enquiries in person and by phone
• Initiating forms and collecting payment for services not covered by insurance
• Escorting patients to exam or treatment rooms and preparing patients for physician
• Cleaning and preparing exam and treatment rooms between patient visits
• Performing diagnostic testing as ordered by the physician including urinalysis
• Taking patient vitals as ordered by the physician
• Scheduling new and existing patients for appointments
• Scanning patient documents into electronic medical records as required
• Performing other duties as assigned

Skills and Experience:

• Medical Office Assistant Certification
• Recent MOA experience
• Experience with Electronic Medical Records, Healthquest is a plus
• Excellent verbal and written communication skills
• Must be able to handle confidential information in compliance with the Health Information Act

Work Authorization:

Candidates must be legally authorized to work in Canada for the duration of employment. Parsons Park Medical Clinic does not provide immigration sponsorship or support for work permit applications.