Medical Office Admin

Lifemark; Richmond; On-site; CAD 35,000 - 55,000; Full time

Job summary

Lifemark, a leading physiotherapy and rehab organization, seeks a Medical Office Admin who is energetic, organized, and detail-oriented. In this role, you will support the clinic by assisting clients, managing communications, and ensuring smooth office operations. The ideal candidate will possess strong customer service skills and a background in health, contributing to our inclusive and supportive environment.

Qualifications

• Experience in customer service, preferably in a medical setting.
• Strong command of English language.
• Ability to learn new software applications quickly.

Responsibilities

• Answering phones and greeting clients.
• Processing mail and assisting with supplies.
• Providing administrative support to office manager.

Skills

Customer service

Organization

Communication

Detail-oriented

Computer skills

Education

Health-related educational background

Tools

Microsoft Office

Job description

Medical Office Admin Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care.

As a Medical Office Admin , you are passionate about your work and perform with a high level of energy, reliability and pride. Customers and coworkers alike look forward to their interactions with you. Your administrative work is thorough, organized and detail-oriented. You have strong computer skills including Microsoft Office and an ability to learn new software applications quickly. You have a solid command of the English language and excellent communication skills. Your work experience demonstrates success in providing customer service and strong administrative support.

Anticipated Work Schedule: Monday From: 06:30:00 AM To: 3:00:00 PM Tuesday From: 06:30:00 AM To: 3:00:00 PM
Wednesday From: 06:30:00 AM To: 3:00:00 PM
Thursday From: 06:30:00 AM To: 3:00:00 PM
Friday From: 06:30:00 AM To: 3:00:00 PM

Responsibilities include:

• Answering the telephone, greeting, and assisting clients
• Responding to inquiries and helping clients with problems
• Processing incoming and outgoing mail, courier and faxes
• Providing administrative support under the direction and support of the office manager and clinic director
• Monitoring and ordering office and clinic supplies
• Assisting with photocopier/fax maintenance

Qualifications:

• In-person and Telephonic customer service experience, ideally from a medical clinic setting
• Understanding of medical terminology is an asset
• Health-related educational background is preferred

Inclusion
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.
Accommodation
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca

Visit and Applytoday! Visit www.lifemark.ca/careers