Medical Legal Records Technician

Government of Alberta; Calgary; On-site; CAD 55,000 - 72,000; Full time

Job summary

An established industry player in the public service sector is seeking a dedicated Medical Legal Records Technician. This role involves managing sensitive case files related to sudden death investigations and requires exceptional attention to detail and strong communication skills. You'll work closely with various stakeholders, ensuring the proper certification of death and maintaining confidentiality in all processes. Join a team that values diversity and innovation, where your contributions will have a direct impact on the community. If you are compassionate, organized, and ready to face challenging situations, this opportunity is perfect for you.

Benefits

Positive workplace culture

Work-life balance

Flexible work arrangements

Leadership and mentorship programs

Qualifications

• Requires a strong attention to detail and accuracy.
• Must have a minimum of three years related experience in records management.

Responsibilities

• Create and maintain files for sudden death investigations.
• Liaise with stakeholders and process confidential information.

Skills

Attention to detail

Time management

Problem-solving

Communication skills

Records management

Microsoft Office proficiency

Education

One-year certificate in Records Management or related field

Diploma in a related field

Tools

Microsoft Office Suite

Job description

Job Information
Job Title: Medical Legal Records Technician
Job Requisition ID: 65692
Ministry: Justice
Location: Calgary
Full or Part-Time: Full-time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open
Closing Date: January 8, 2024
Classification: Administration 1
Salary: $2,119.66 to $2,757.39 bi-weekly ($55,323 - $71,967/year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion, and innovation are valued and supported.

The Ministry of Alberta Justice helps ensure that all Albertans can live in safe and resilient communities while having access to a fair and innovative justice system. Working alongside its partners in law enforcement, family justice, health, and the judiciary, the ministry has a direct or shared responsibility in all elements of the justice system in Alberta.

The staff members of the Office of the Chief Medical Examiner are committed to the provision of high-quality services to Albertans. Activities performed enable the Office to certify the cause and manner of death in accordance with the Fatalities Inquiries Act; provide forensic service, assist in educating Albertans in times of grief; and develop and maintain a center of excellence in forensic pathology and toxicology.

The Office of the Chief Medical Examiner is currently looking for a talented, organized, and self-motivated individual to join our diverse team as Medical Legal Records Technician in the Calgary office.

The Medical Legal Records Technician will be responsible for:

• Creating, compiling, maintaining, and completing files related to sudden death investigations. The case files will contain graphic and sensitive information and photographs of deceased individuals.
• Liaising with various stakeholders, families, and outside agencies.
• Gathering and processing medicolegal and sociological data to assist in proper certification of the cause and manner of death.
• Ensuring appropriate and timely release of confidential information in accordance with the Fatality Inquiries Act and FOIP.
• Preparing reports for the OCME used by insurance companies, lawyers, physicians, next of kin and other stakeholders.
• Assisting with reception coverage as assigned.
• Speaking with stakeholders and next of kin on the phone and in person.
• Sending out notification letters, reports to families and ensuring the proper next of kin is addressed on the letters.
• Reviewing reports/forms/certificates for completeness and correctness.
• Forwarding appropriate files to Fatality Review Board.
• Corresponding with stakeholders to obtain outstanding information for case completion for expedient release of documents.
• Ensuring records retention for archival/retrieval of files.
• Producing computer error/incomplete data reports and ensuring files are quantitatively analyzed ensuring no documentation is missing.
• Processing invoices from vendors regarding services provided to the office and receiving payments from the public for reports requested.
• Processing transportation invoices and ensuring accuracy of the invoices for payment processing.
• Assigning files for Peer Review.
• Uploading image files into an electronic shared folder for Medical Examiners to access case file information.
• Forwarding any appropriate requests to the Privacy and Access Officers when needed.
• Assisting other units within the OCME with other tasks when needed.

The ideal candidate will be required to:

• Possess a strong attention to detail and a high degree of accuracy.
• Be flexible and compassionate in dealing with challenging situations.
• Have exceptional time management and problem-solving skills.
• Have excellent communication skills and tact, as they will be interacting with grieving next of kin, family members, and a diverse group of stakeholders.
• Be a team player and to be resourceful in completing day-to-day activities.
• Have analytical skills and to be able to process invoices accurately for payment of services provided/received.
• Have strong knowledge of Microsoft Office and Windows.

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in-depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Qualifications
A related One-year certificate in a related field (Records Management, Office Administration, Library and Information Studies or Information Management) plus two years related experience in records management.

Equivalencies may be considered:
Diploma and a minimum of one (1) year related experience, No education and a minimum of three (3) years experience in records management and administration.

Required:

• Please outline how your experience relates to the qualifications in detail in your cover letter. Applications without a cover letter will not be considered.
• A minimum of three (3) years related experience in a combination of records management, administration.
• Experience in archiving and processing of documents.
• Experience and proficiency with MS Office Suite.

Assets:

• Experience of applying knowledge and understanding of the Health Information Management and of the particularity of the application in the Medico-Legal context.
• Experience applying the Fatality Inquiries Act.
• Experience working in the OCME policies and procedures.

Candidates with lesser qualifications may be considered at a lower classification and salary.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Hours of work: Monday – Friday, 8:15 am - 4:30 pm (36.25/week)

Positions Currently available: One (1) permanent position.

Location: Medical Examiner Building, 4070 Bowness Road N.W. Calgary, Alberta T3B 3R7.

Final candidates will be asked to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

What we offer:

• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and/or modified work schedule agreement.
• Leadership and mentorship programs.

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information.

Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Krista Lammie at [e-mail].