Medical Laboratory Assistant/Technician

Medcan; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

Join a leading healthcare provider in Toronto as a Medical Laboratory Assistant. This role involves processing samples, performing phlebotomy, and ensuring compliance with laboratory standards. Enjoy a supportive work environment with opportunities for professional growth and wellness programs.

Benefits

Wellness programs

Fitness training

Discounted services and products

Recognition programs

Career growth opportunities

Qualifications

• 2+ years experience in a medical laboratory or relevant experience.
• Proof of Personal Liability Insurance (PLI) with MLPAO or CSMLS.

Responsibilities

• Process and prepare samples for manual and automated testing.
• Perform phlebotomy to collect blood samples from clients.
• Manage laboratory inventory and supplies.

Skills

Organization

Communication

Problem Solving

Attention to Detail

Education

Medical Laboratory Assistant/Technician program

MLPAO certification

Tools

Microsoft 365

Job description

Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!

About Us:

Founded in 1987, Medcan is a leader in transformational proactive and primary care dedicated to helping patients and team members live well, for life. We offer a comprehensive range of services including preventative health assessments, wellness programs, and specialized medical care.

Our core values of excellence, drive, respect and integrity guide everything we do. We’re committed to creating a workplace where everyone can thrive, and we’re proud to support over 1,500 businesses across Canada with our health and wellness solutions.

Why You’ll Love Working Here:

Coffee and Snacks: Keep your energy up with our delicious onsite offerings.

Employee Perks: Access to wellness programs like fitness training and other discounted Medcan services and products.

Engaging Work Environment: Join a team that values collaboration, creativity, and continuous improvement.

Recognition: We celebrate our employees’ contributions through manager recognition and AwardCo prizes.

Career Growth Opportunities: We believe in nurturing talent and providing opportunities for professional development and career advancement.

This is a Casual position that is scheduled during business hours Monday-Saturday between the hours of 6:30am-7:30pm. The role reports to the Manager, Laboratory Services and is located at 150 York St in downtown Toronto.

What You'll Do:

• Process and prepare samples for manual and automated testing on laboratory analyzers in compliance with laboratory standards and procedures.

• Identify clients ensuring samples are accurately labeled before testing, adhering to legal and laboratory procedural requirements.

• Prepare quality control, calibration, and reagent materials in compliance with laboratory standards and procedures.

• Perform and review quality control results and escalate failed quality control results to the MLT or Manager, Laboratory Services.

• Perform and review calibration results and escalate failed calibration results to the MLT or Manager, Laboratory Services.

• Manage laboratory inventory and supplies, including receiving, inspecting, counting inventory and supplies to maintain optimal levels and prevent shortages.

• Perform maintenance on laboratory analyzers and troubleshoot analyzers and laboratory equipment.

• Identify incidents and non-conformities, participating in the development of effective corrective action plans, escalating issues as appropriate and driving continuous improvement.

• Prepare and package specimens for transportation.

• Monitor and record temperature of thermally controlled equipment.

• Monitor and record temperature and humidity monitoring of environmental conditions.

• File and retrieve laboratory records.

• Perform phlebotomy (venipuncture and capillary punctures) to collect blood samples from clients.

• Greet and request required information from clients, explain the sample collection process, and ensure clients have followed necessary test protocol prior to sample collection.

• Escorting clients to and from waiting lounges located throughout the clinic.

• Document and maintain client and sample information within the LIS.

• Monitor the testing add-ons list and prepare send-out samples for external testing as required.

• Follow all health, safety, and infection control policies to maintain a safe environment for clients and staff.

• Participate in ongoing education and professional development to remain current with industry standards.

• Assist in the onboarding and training of new medical laboratory assistants/technicians and phlebotomists.

• Participate in the competency assessments.

What You'll Need:

• Graduate of certified Medical Laboratory Assistant/Technician program

• MLPAO or equivalent certification

• 2+ years experience working in a medical laboratory or relevant experience

• Proof of Personal Liability Insurance (PLI) with MLPAO or CSMLS

• CPR certification

• Transportation of Dangerous Goods (TDG) certified an asset

• Knowledge of medical and laboratory terminology

• Prior experience as a medical laboratory assistant/technician in a laboratory setting

• Prior experience as a phlebotomist, preferably in a clinic setting

• Superior organization and time management skills

• Detail-oriented with a commitment to accuracy and quality in all tasks

• Problem solving skills, including the ability to identify and follow-up on issues

• Excellent interpersonal and communication skills (verbal and written) to effectively interact with clients of all ages and backgrounds

• Ability to maintain the strictest standards of safety, client privacy and confidentiality

• Ability to work efficiently in a fast-paced environment and adapt to varying client needs

• Advanced level in Microsoft 365, Teams and Outlook

Ready to Apply?

If you’re ready to make a difference and be part of a company that truly cares about its people, we’d love to hear from you! Apply today and let’s inspire wellness together.

Diversity, Equity and Accessibility:

Medcan is dedicated to employment equity, diversity and inclusion. We strive to ensure all staff have a fair opportunity to participate and success at work. If contacted for an employment opportunity, please advise your Talent Acquisition Specialist if you require accommodation.