Medical Care Aid

Lookout Housing and Health; Vancouver; On-site; CAD 41,000 - 43,000; Part time

Job summary

Lookout Housing and Health Society in Vancouver, BC, is seeking a Medical Care Aide to support guests with complex needs in a residential setting. The role emphasizes respectful, dignified care, daily living support, and compliance with Lookout’s ethics and COR requirements.

Responsibilities include assisting with activities of daily living, medication reminders, meal preparation, and participation in guest-focused activities.

Qualifications

• Recent, related experience of at least one year or equivalent mix of education and experience in residential care or mental health settings.
• Care Aide Certificate and BC Care Aide Registration.
• Current Occupational First Aid Level 1 Certificate.
• Food Safe certification.
• Crisis Intervention Skills Training.
• Naloxone Training.
• Two years of sobriety if there have been concerns related to alcohol or drug use.
• Criminal Record Clearance - Vulnerable Sector.

Responsibilities

• Receives requests for emergency relief coverage and allocates/relays relief staff per policy and collective agreement.
• Inputs casual availability updates into the staff database and communicates changes.
• Performs record management such as call and attendance records.
• Corresponds to staff by telephone and email and keeps documentation updated.
• Gathers and compiles information as required.
• Assists guests with daily living activities including feeding, transfer, bathing and personal care.
• Assists guests with instrumental activities of daily living such as cleaning and laundry.
• Follows care plans and organizational policies and procedures.
• Documents observations in the guests’ care plan and provides progress notes.
• Plans, prepares and serves meals and shops for groceries.
• Administers medications and provides reminders per policy.
• Keeps daily logs and statistics up to date.
• Participates in guest-focused activities and supports staff and volunteers.

Skills

Crisis Intervention Skills

Naloxone Training

Strong communication

Work with disadvantaged adults

Documentation & record keeping

Follow care plans

Physical ability for daily tasks

Education

Care Aide Certificate

BC Care Aide Registration

Occupational First Aid Level 1 Certificate

Food Safe

Job description

Date

Aug 12, 2026

Location

Vancouver, BC, CA

Al Mitchell Place

20 minute walk from Waterfront Skytrain Station/Waterfront Canada Line

Company

Lookout Housing and Health Society

Employment Status

Casual

We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit www.lookoutsociety.ca

Days and Hours of work

7 days a week, day, afternoon/evening and overnight shifts, weekdays, weekends and holidays

Shifts are 7.5 hours in length

Days of rest shall be consecutive. Schedule may change with two weeks’ notice

Probationary/qualifying period will be 488 hours with mid and end point reviews

Salary

$29.62 - 31.40 depending upon applicants' length of seniority (as per the Collective Agreement)

Job Summary

Under the direction of the Program Manager or designate, the Medical Care Aide will provide support to guests with complex needs who may be experiencing deteriorating physical health, in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout's Code of Ethics. The Medical Care Aide will ensure respectful and dignified personalized supports for varying levels of required care including activities of daily living and instrumental activities of daily living in a residential setting, ultimately supporting individuals to age in place as desired.

This position requires successful completion of respirator fit testing, as Lookout is COR (Certificate of Recognition) certified and must comply with WorkSafeBC health and safety requirements. To ensure a proper respirator seal during fit testing and use, employees are required to be clean-shaven where the respirator seals against the face.

Job Duties

• Receives requests for emergency relief coverage, allocates and calls in relief staff to fill vacancies resulting from unfilled positions, in accordance with Lookout's Casual Availability Policy and Procedure and the Collective Agreement
• Inputs casual availability updates into employee database (Success Factors) and tracks any changes by running reports and notifying Site Manager or designate
• Performs record management such as call records and attendance records as related to casual staff
• Corresponds to staff directly during telephone callouts and conversations as well as corresponds electronically through email
• Gathers and compiles information as required
• Assists guests with their activities of daily living such as feeding, transferring in an out of a bed or chair, bathing, skin care, oral hygiene and toileting.
• Assists guests with their instrumental activities of daily living such as cleaning and sanitizing personal spaces, changing and making beds, doing laundry, keeping various personal supplies organized and stocked.
• Follows care plans and leadership directives according to policies and procedures.
• Documents observations and activities as appropriate to the guests care plan.
• Provides feedback and input regarding guest needs and progress, with a heavy emphasis on medical needs.
• Plans, prepares and serves meals, and shops for groceries.
• Administers medication to clients and provides medication reminders, in accordance with established policy.
• Completes and maintains records and documentation related to the operations, such as statistics, progress reports, and daily logs.
• Participates in, and contributes to various guest-focused social and recreational activities. May include the accompaniment of clients to shopping, appointments or leisure activities.
• Supports staff, students and volunteers as appropriate.
• Responsible for complying with and contributing to all aspects of health and safety program
• Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted.
• Performs other duties as required.

Qualifications & Competence

• Recent, related experience of at least one (1) year / an equivalent combination of education, training and experience / 2 years in a residential care/mental health setting including community work experience / other qualifications determined to be reasonable and relevant to the work
• Care Aide Certificate and BC Care Aide Registration
• Current Occupational First Aid Level 1 Certificate
• Food Safe
• Crisis Intervention Skills Training
• Naloxone Training
• A minimum of two (2) years of sobriety if you have had concerns related to alcohol and/or drug use
• Criminal Record Clearance - Vulnerable Sector

Skills And Abilities

• Knowledge/familiarity with related resources such as Mental Health, Income Assistance, Harm Reduction, Trauma Informed Practice, Addictions Support organizations, etc.
• Ability to work with disadvantaged and challenging adults in a diverse environment
• Ability to observe and recognize changes in guests
• Ability to establish and maintain rapport with guests
• Physical ability to carry out the duties of the position
• Ability to manage, prioritize and organize workload
• Ability to operate related equipment
• Home management and organization skills
• Ability to work independently and in cooperation with others in a team environment
• Conflict resolution and crisis intervention skills
• Demonstrated ability to communicate effectively and clearly, both verbally and in writing
• Must understand and maintain guest/worker boundaries
• Ability to analyze and resolve problemsQuick learner and self-motivated
• Strong physical and mental ability to perform work tasks

Closing Date

Applications will be accepted until September 13, 2026 at 5:00 pm