Media Solutions Administrator — Hybrid & Bilingual (EN/FR)

CBC/Radio-Canada; Toronto; Hybrid; CAD 65,000 - 90,000; Full time

Job summary

CBC/Radio-Canada is seeking a proactive Media Solutions Administrator to support the executive team and manage cross-functional coordination in a fast-paced hybrid environment in Toronto. You will balance complex scheduling, confidential communications, and operational governance while driving process improvements.

The role emphasizes discretion, organizational excellence, and collaboration across departments, with bilingual English/French language requirements and experience with Workday,

Qualifications

• University degree or equivalent practical experience in Business Administration, Marketing, or a related field.
• 5+ years of progressive administrative leadership experience supporting executive teams.
• Bilingual (French) is a strong asset.
• Proficiency with Google Workspace, Microsoft Office, modern communication tools, and AI productivity software.
• Strong budget tracking, schedule management, and reconciliation skills (experience with Oracle and Workday is a strong asset).
• Proactive problem-solving abilities, critical thinking, and a self-directed approach to managing competing priorities in a fast-paced environment.
• Exceptional interpersonal, active listening, and conflict resolution skills paired with a service-oriented mindset.
• Demonstrated discretion, confidentiality, and familiarity operating within unionized environments.

Responsibilities

• Administrative Support: proactively support the executive management team’s complex schedules and triage a high-volume requests, ensuring executive time and opportunities are optimized for critical priorities
• Executive Gatekeeping: act as the first point of contact for internal and external stakeholders, efficiently routing inquiries and drafting high-level communications
• Strict Confidentiality: exercise unwavering discretion in managing highly sensitive personnel, financial, and strategic information, maintaining strict confidentiality at all times
• Financial Process Efficiency: ensure flawless invoice reconciliation and offer supportive, patient guidance to team members navigating expense processes
• Proactive Problem Resolution: spot potential friction points and take decisive ownership to deliver swift, creative, and lasting solutions
• Workflow Optimization: refine and champion day-to-day office procedures to eliminate bottlenecks, boost efficiency, and elevate standards across administrative tasks and duties
• Documentation & Reporting: create and update spreadsheets, presentation decks, and expense reports to support ongoing operations
• Policy Governance: oversee and monitor policies, ensuring compliance
• Compliance Management: address gaps with diplomacy and tact
• Record Integrity: maintain pristine record-keeping systems, conducting self-directed audits to ensure accuracy, and regulatory readiness
• Workflow Optimization: identify operational bottlenecks and refine day-to-day office procedures, optimizing Workday workflows and tool integration across Media Solutions
• HRIS Administration: manage front-line HRIS transactions and organizational updates using Workday
• Special Projects & Initiatives: execute strategic projects, including employee engagement initiatives, program development, and innovation opportunities from planning to delivery
• Contract Administration: coordinate external production needs and draft contracts for freelancers, contributors, and production teams across Commercial Production and Content Marketing
• Event & Hospitality Logistics: organize high-impact executive meetings, board presentations, and external partner events, ensuring seamless hospitality and client engagement, coordinate with Sales teams and Media Solutions’ external partners on specific event attendance, hospitality offerings and ensuring client participation and satisfaction
• Facility Oversight: oversee overall workplace management, vendor operations, and supply inventories to ensure a clean, high-functioning physical environment
• Vendor & IT Liaison: partner closely with property managers, technical support, and outside contractors to address facilities, maintenance, or equipment needs

Skills

Executive support

Calendar management

Communication

Bilingual French

Budget tracking

Workday

Education

University degree or equivalent

Tools

Google Workspace

Microsoft Office

Oracle

Workday

AI productivity software

Job description

CBC/Radio-Canada is seeking a proactive Media Solutions Administrator to support the executive team and manage cross-functional coordination in a fast-paced hybrid environment in Toronto. You will balance complex scheduling, confidential communications, and operational governance while driving process improvements.

The role emphasizes discretion, organizational excellence, and collaboration across departments, with bilingual English/French language requirements and experience with Workday,