Administrator, Media Solutions (Hybrid/Telework)

CBC/Radio-Canada; Toronto; Hybrid; CAD 65,000 - 90,000; Full time

Job summary

CBC/Radio-Canada is seeking a proactive Media Solutions Administrator to support the executive team and manage cross-functional coordination in a fast-paced hybrid environment in Toronto. You will balance complex scheduling, confidential communications, and operational governance while driving process improvements.

The role emphasizes discretion, organizational excellence, and collaboration across departments, with bilingual English/French language requirements and experience with Workday,

Qualifications

• University degree or equivalent practical experience in Business Administration, Marketing, or a related field.
• 5+ years of progressive administrative leadership experience supporting executive teams.
• Bilingual (French) is a strong asset.
• Proficiency with Google Workspace, Microsoft Office, modern communication tools, and AI productivity software.
• Strong budget tracking, schedule management, and reconciliation skills (experience with Oracle and Workday is a strong asset).
• Proactive problem-solving abilities, critical thinking, and a self-directed approach to managing competing priorities in a fast-paced environment.
• Exceptional interpersonal, active listening, and conflict resolution skills paired with a service-oriented mindset.
• Demonstrated discretion, confidentiality, and familiarity operating within unionized environments.

Responsibilities

• Administrative Support: proactively support the executive management team’s complex schedules and triage a high-volume requests, ensuring executive time and opportunities are optimized for critical priorities
• Executive Gatekeeping: act as the first point of contact for internal and external stakeholders, efficiently routing inquiries and drafting high-level communications
• Strict Confidentiality: exercise unwavering discretion in managing highly sensitive personnel, financial, and strategic information, maintaining strict confidentiality at all times
• Financial Process Efficiency: ensure flawless invoice reconciliation and offer supportive, patient guidance to team members navigating expense processes
• Proactive Problem Resolution: spot potential friction points and take decisive ownership to deliver swift, creative, and lasting solutions
• Workflow Optimization: refine and champion day-to-day office procedures to eliminate bottlenecks, boost efficiency, and elevate standards across administrative tasks and duties
• Documentation & Reporting: create and update spreadsheets, presentation decks, and expense reports to support ongoing operations
• Policy Governance: oversee and monitor policies, ensuring compliance
• Compliance Management: address gaps with diplomacy and tact
• Record Integrity: maintain pristine record-keeping systems, conducting self-directed audits to ensure accuracy, and regulatory readiness
• Workflow Optimization: identify operational bottlenecks and refine day-to-day office procedures, optimizing Workday workflows and tool integration across Media Solutions
• HRIS Administration: manage front-line HRIS transactions and organizational updates using Workday
• Special Projects & Initiatives: execute strategic projects, including employee engagement initiatives, program development, and innovation opportunities from planning to delivery
• Contract Administration: coordinate external production needs and draft contracts for freelancers, contributors, and production teams across Commercial Production and Content Marketing
• Event & Hospitality Logistics: organize high-impact executive meetings, board presentations, and external partner events, ensuring seamless hospitality and client engagement, coordinate with Sales teams and Media Solutions’ external partners on specific event attendance, hospitality offerings and ensuring client participation and satisfaction
• Facility Oversight: oversee overall workplace management, vendor operations, and supply inventories to ensure a clean, high-functioning physical environment
• Vendor & IT Liaison: partner closely with property managers, technical support, and outside contractors to address facilities, maintenance, or equipment needs

Skills

Executive support

Calendar management

Communication

Bilingual French

Budget tracking

Workday

Education

University degree or equivalent

Tools

Google Workspace

Microsoft Office

Oracle

Workday

AI productivity software

Job description

Position Title: Administrator, Media Solutions (Hybrid/Telework)

Status of Employment: Permanent

Position Language Requirement: English, French

Language Skills: English (Reading - C - Advanced), English (Speaking - C - Advanced), English (Writing - C - Advanced), French (Reading - C - Advanced), French (Speaking - C - Advanced), French (Writing - C - Advanced)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.

Are you a proactive, highly organized, and collaborative professional who thrives in a fast-paced media environment? We are looking for a Media Solutions Administrator to serve as the operational backbone of our team. In this pivotal role, you will balance executive support, administrative oversight, and cross-functional coordination while driving continuous process improvements. This role requires impeccable judgment and an absolute commitment to discretion when handling sensitive corporate matters.

If you are a creative, resourceful problem-solver who enjoys working in a dynamic environment, this role offers an exciting opportunity to contribute directly to team efficiency while growing your skills. You will play a key role in maintaining structure, clarity, and momentum across shifting priorities. You will enjoy a high degree of autonomy - anticipating needs, driving operational excellence, and fostering welcoming, positive, productive connections across all of Media Solutions.

What You’ll Do

Support for the Executive Team

• Administrative Support: proactively support the executive management team’s complex schedules and triage a high-volume requests, ensuring executive time and opportunities are optimized for critical priorities
• Executive Gatekeeping: act as the first point of contact for internal and external stakeholders, efficiently routing inquiries and drafting high-level communications
• Strict Confidentiality: exercise unwavering discretion in managing highly sensitive personnel, financial, and strategic information, maintaining strict confidentiality at all times
• Financial Process Efficiency: ensure flawless invoice reconciliation and offer supportive, patient guidance to team members navigating expense processes

Administrative Oversight

• Proactive Problem Resolution: spot potential friction points and take decisive ownership to deliver swift, creative, and lasting solutions
• Workflow Optimization: refine and champion day-to-day office procedures to eliminate bottlenecks, boost efficiency, and elevate standards across administrative tasks and duties
• Documentation & Reporting: create and update spreadsheets, presentation decks, and expense reports to support ongoing operations

Governance & Operations Integrity

• Policy Governance: oversee and monitor policies, ensuring compliance
• Compliance Management: address gaps with diplomacy and tact
• Record Integrity: maintain pristine record-keeping systems, conducting self-directed audits to ensure accuracy, and regulatory readiness

Operations & Process Optimization

• Workflow Optimization: identify operational bottlenecks and refine day-to-day office procedures, optimizing Workday workflows and tool integration across Media Solutions
• HRIS Administration: manage front-line HRIS transactions and organizational updates using Workday
• Special Projects & Initiatives: execute strategic projects, including employee engagement initiatives, program development, and innovation opportunities from planning to delivery

Production, Sales & Partner Coordination

• Contract Administration: coordinate external production needs and draft contracts for freelancers, contributors, and production teams across Commercial Production and Content Marketing
• Event & Hospitality Logistics: organize high-impact executive meetings, board presentations, and external partner events, ensuring seamless hospitality and client engagement, coordinate with Sales teams and Media Solutions’ external partners on specific event attendance, hospitality offerings and ensuring client participation and satisfaction

Facilities Management & Workplace Experience

• Facility Oversight: oversee overall workplace management, vendor operations, and supply inventories to ensure a clean, high-functioning physical environment
• Vendor & IT Liaison: partner closely with property managers, technical support, and outside contractors to address facilities, maintenance, or equipment needs

What You Bring

• University degree or equivalent practical experience in Business Administration, Marketing, or a related field
• 5+ years of progressive administrative leadership experience supporting executive teams
• Bilingual (French) is a strong asset
• Proficiency with Google Workspace, Microsoft Office, modern communication tools, and AI productivity software
• Strong budget tracking, schedule management, and reconciliation skills (experience with Oracle and Workday is a strong asset)
• Proactive problem-solving abilities, critical thinking, and a self-directed approach to managing competing priorities in a fast-paced environment
• Exceptional interpersonal, active listening, and conflict resolution skills paired with a service-oriented mindset
• Demonstrated discretion, confidentiality, and familiarity operating within unionized environments

Candidates may be subject to skills and knowledge testing.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [e-mail].

You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location: Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7

Number of Openings: 1

Work Schedule: Full time