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Superprof; L'Île-Perrot; On-site; CAD 55,000 - 75,000; Full time

Job summary

Superprof is seeking a bilingual Logistics Planner in Quebec, Canada. You will monitor shipments in real time, collaborate with carriers and dispatchers, and proactively resolve issues to ensure on-time performance.

You will maintain TMS data, audit EDI transactions, and track carrier performance to optimize transportation operations. The role emphasizes strong communication, organization, and the ability to work under pressure in a fast-paced environment while supporting cross-functional teams

Qualifications

• Ability to communicate in both French and English in a fast-paced environment.
• Demonstrated problem-solving skills and proactive issue resolution.
• Strong organizational skills with attention to detail.

Responsibilities

• Monitor shipments in real time and ensure compliance with scheduled timelines.
• Collaborate daily with carriers and dispatchers to maintain clear communication.
• Identify potential delays and proactively intervene to resolve issues.
• Follow up with carriers before, during, and after transportation events.
• Keep shipment information up to date in the TMS and perform EDI audits.
• Monitor carrier performance and report results to relevant teams.

Skills

Bilingual French-English

Strong communication

Problem solving

Organized planning

Tools

AS400

TMS

Job description

Are you organized, responsive, and enjoy solving problems in a fast-paced environment where every minute counts?

Do you have strong communication skills and enjoy building trusted relationships with carriers and internal teams?

We are looking for a bilingual Logistics Planner to join our team and actively contribute to the performance of our transportation operations.

In this role, you will be at the heart of our operations.

You will monitor shipments in real time, collaborate with carriers and dispatchers, anticipate potential issues, and quickly implement appropriate solutions to ensure a high level of service.

Your Role Monitor shipments in real time and ensure compliance with scheduled timelines.

Collaborate daily with carriers and dispatchers to ensure effective communication.

Identify potential delays and proactively intervene to resolve issues.

Follow up with carriers before, during, and after transportation events.

Keep shipment information up to date in the TMS and perform required EDI audits.

Monitor carrier performance and communicate results to the appropriate teams.

Monitor fleet reports and coordinate material-handling requirements.

Track, document, and invoice accessorial charges.

Process initial information related to claims involving lost, damaged, or missing freight.

Ensure the accuracy and integrity of data within our systems.

Collaborate with team members and provide support as required.

The Profile We’re Looking For You are someone who: Enjoys being in a fast-paced environment and taking on new challenges.

Has excellent communication and customer service skills.

Is self-motivated, organized, professional, and detail-oriented.

Demonstrates sound judgment and strong problem-solving skills.

Can manage multiple priorities simultaneously and meet tight deadlines.

Is comfortable working under pressure in a dynamic environment.

Demonstrates initiative and takes a proactive approach to problem-solving.

Enjoys working as part of a team while being able to work independently with minimal supervision.

Has a good knowledge of North American geography — an asset.

Has practical knowledge of AS400 — an asset.

Is bilingual in French and English .

Ready to Take on the Challenge?

If you are a dynamic, organized, and solutions-oriented professional who enjoys making a difference in transportation operations, we would love to meet you and discuss this opportunity! #QCJob