Marketing & Communications Lead

Closer to Home Community Services (CTH); Calgary; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Disability

Life and AD&D Insurance

Extended Health & Dental Coverage

Additional Health Spending Account

Employee Assistance Program

Wellness Days

RRSP Matching

Company Events

Training and Professional Development

Job summary

Closer to Home Community Services (CTH) in Calgary, Alberta seeks a Marketing and Communications Lead for a 16-month contract to plan and execute internal and external communications. The role creates multimedia content to showcase impact, uplift community voices, and build brand awareness.

The position is a temporary full-time contract with potential for permanent employment after 16 months, with focus on storytelling and engagement across platforms.

Qualifications

• Plan and execute Closer to Home's internal and external communications.
• Create and manage multimedia content to support storytelling and brand awareness.

Responsibilities

• Develop, monitor, and evaluate communications strategies and campaigns.
• Provide brand and social media guidance for consistency across materials.
• Maintain printed content such as brochures and annual reports.
• Foster relationships across agency leadership to align messages.
• Update website content and coordinate with the webmaster on improvements.
• Manage social media and measure engagement across platforms.
• Capture event photography and manage digital image archives.
• Support donor materials and frontline staff storytelling for public engagement.
• Build and maintain media relationships; draft press releases and speeches.

Job description

About Closer To Home Community Services

About Us: Closer to Home Community Services (CTH) is a non-profit organization located in Alberta since 1995. CTH provides a wide range of services designed to meet the unique needs of children, youth and families. Be a part of an innovative team that envisions a world where 'every child is thriving within supportive family and community relationships'. Join in our mission to facilitate growth and belonging in communities of meaningful relationships and where our integrity is grounded in evidence-based practice authentically informed by, and connected to, diverse cultural wisdom. Together, we will journey with children and families to uncover strength, hope and healing, creating new possibilities for a brighter future.CTH is committed to diversity, equity, inclusion and belonging for all; including different cultural backgrounds, spiritual beliefs, and sexual and gender diversities. We strive to be an employer of choice with a focus on wellness and connection.

Company benefits include:

• Disability
• Life and AD&D Insurance
• Extended Health & Dental Coverage
• Additional Health Spending Account
• Employee Assistance Program
• Wellness Days
• RRSP Matching
• Company Events
• Training and Professional Development

About the Position

As the Marketing and Communications Lead, you will be responsible for the planning and executing of Closer to Home’s internal and external communication. This role generates original and engaging multimedia content for various platforms to support Closer to Home’s storytelling, which showcases impact, uplifts community voices, and drives engagement and brand awareness.

This is a temporary full-time 16-month contract role with potential for permanent employment following the end of the contract.

Responsibilities

• Strategy, Branding & Design
• Develop, monitor, and evaluate communications strategies and campaigns.
• Provide brand and social media guidance to ensure agency-wide consistency across written documents (including Reports to Community, impact reports, donor proposals, recognition items, flyers, brochures, advertisements, training tools, and branded print materials).
• Maintain and design printed content, such as brochures, newsletters, business cards, and annual reports.
• Develop relationships across the agency leadership to ensure messaging is aligned between departments and programs.
• Digital Media, Website & Analytics
• Maintain and regularly update website content, working with the webmaster on technical improvements.
• Coordinate and advise with leadership as CTH moves to a new website platform
• Ensure all social media platforms are current and populated with engaging posts.
• Track and analyze engagement across digital platforms, using analytics to drive content improvements.
• Content Creation & Storytelling
• Capture and organize event photography, and manage digital image archives.
• Support fund development by contributing to materials and donor-facing content.
• Encourage frontline staff to share client stories for public engagement, and collect/file these stories.
• Media Relations & Public Relations
• Build and maintain relationships with media contacts, maintain the media database, monitor media coverage, and provide regular reporting.
• Write and distribute media materials, including press releases, backgrounders, fact sheets, and speeches.
• Coordinate media engagement for agency events and key initiatives.