Market Sales Coordinator

TRVC Nth Gen Software Inc; Toronto; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

RRSP/401K program

Paid vacation & sick leave

Maternity and paternity leave

Disability & life insurance

Employee assistance program

Tuition reimbursement

Volunteer day

Job summary

OPENLANE is a technology-driven wholesale marketplace helping dealers and fleets manage used-vehicle inventories. As a Market Sales Coordinator, you will visit dealerships to capture inventory, launch profiles on our mobile app, train clients, and nurture relationships across current and prospective customers.

Strong communication and tech savvy are essential, with 1–3 years in customer service. This role requires a valid driver’s license and access to a car to perform responsibilities

Qualifications

• 1-3 years of experience delivering superior customer service.
• Ability to manage multiple client accounts.
• Familiarity with web and mobile technology.
• Strong attention to detail and communication skills.

Responsibilities

• Visit dealerships to capture vehicle inventory and assess condition.
• Launch new vehicle profiles on our mobile app for dealers.
• Provide training and resolve technical issues for clients.
• Maintain and strengthen relationships with current and prospective clients.

Skills

Customer service

Technology utilization

Detail-oriented

Excellent communicator

Job description

Who We Are

At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way.

We’re Looking For

We are seeking a Market Sales Coordinator with experience in customer service and technology utilization. You will be part of a dynamic Sales Coordination team responsible for supporting customers in our online auction platform. You will be involved in capturing vehicle information, launching profiles, providing training, and maintaining client relationships. In this role, you will have the opportunity to use your experience in customer service, technology, and attention to detail.

You Are

• Detail-oriented. You will ensure accurate capture and presentation of vehicle information.
• Tech-savvy. You will utilize our app and web-based tools effectively.
• Excellent communicator. You will interact with customers, sales representatives, and clients professionally.

You Will

• Visit dealerships to capture vehicle inventory and assess their condition.
• Launch new vehicle profiles on our mobile app for dealers.
• Provide training and resolve technical issues for clients.
• Maintain and strengthen relationships with current and prospective clients.

Must-Have's

• 1-3 years of experience in delivering superior customer service.
• Ability to manage multiple client accounts.
• Familiarity with web and mobile technology.
• Strong attention to detail and communication skills.

Nice to Have's

• Experience in wholesale vehicle assessments.
• Previous sales or dealership experience.
• Knowledge of the automotive industry.

*** Applicants for this role must possess a valid driver’s license and access to a car, as it is a prerequisite for successful job performance ***

What We Offer

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Paid Vacation, Personal, and Sick Time
• Paid maternity and paternity leave (US)
• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
• Robust Employee Assistance Program
• Employer paid Leap into Service Day to volunteer
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement

OPENLANE makes wholesale easy so our customers can be more successful. Our end-to-end platform serves the remarketing needs of the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions. We’re a technology company delivering next generation tools to accelerate and simplify remarketing. We’re an analytics company leveraging data to inform and empower our customers with clear, actionable insights. And we’re an auction company powering the world’s most advanced digital used vehicle marketplaces. In 2021, OPENLANE sold nearly 2.6 million vehicles valued at over $40 billion through our auctions and generated approximately $2.3 billion in revenue. Our integrated digital marketplaces and vehicle logistics centers reduce risk, improve transparency and streamline the experience for customers in about 75 countries. OPENLANE continues to make investments in innovation, strategic acquisitions and integrations to better serve our customers. Headquartered in Carmel, Indiana, OPENLANE has about 5,000 employees and maintains business units across North America, Europe, the Philippines and Uruguay. Together, the OPENLANE brands provide a complete remarketing solution for our customers.

OPENLANE is an equal opportunity employer and a drug-free workplace.