Product Manager

Openlane; Toronto; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision benefits

RRSP (Canada) with company match

PaidVacation & Sick Time

Parental leave

Disability & Life Insurance

Employee Assistance Program

Tuition Reimbursement

Career growth & advancement

Job summary

OPENLANE is seeking a high-caliber Product Manager to join our Digital Marketplaces Product team. You will own end-to-end product roadmaps, work with engineering, design, operations, and sales, and leverage data to guide decisions to delight customers.

You will translate customer needs into features, perform market and competitive analysis, and measure impact with clear KPIs. This role emphasizes strategic thinking, customer-centricity, and cross-functional leadership to advance a leading,

Qualifications

• 3+ years of experience as a Product Manager or Senior Product Owner.
• Proven success in defining and launching high-impact products.
• Strong communication to document and present customer needs.
• Ability to conduct customer interviews and build market empathy.
• Experience with competitive analysis, market research, and industry trend assessments.
• Solid understanding of agile product development processes.
• Strong collaboration, negotiation, and cross-functional leadership skills.
• Proven ability to influence teams without formal authority.
• Excellent teamwork and organizational skills; multi-project management.
• Analytical and creative problem-solving with business focus.

Responsibilities

• Contribute to and refine the product strategy for key digital marketplace initiatives.
• Own and manage product roadmaps based on customer needs, data, and priorities.
• Lead discovery, research, and competitive analysis for feature development.
• Collaborate with engineering, design, operations, and sales teams.
• Define and track KPIs and success metrics to evaluate impact.
• Communicate product plans and progress to stakeholders and leadership.

Skills

Product Management

User research

Competitive analysis

Agile methodologies

Cross-functional leadership

Communication

Data analysis

Strategic thinking

Education

Bachelor’s degree in business, technology, or related field

Job description

Who We Are

At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values

Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way.

We’re Looking For

We are looking for a high-caliber Product Manager to join our growing Digital Marketplaces Product team. As a Product Manager, you will be responsible for understanding customer needs, competitive landscapes, trends, and defining product roadmaps that leverage technology and data to delight customers. You’ll own areas of very strategic importance that are pivotal to our business growth. You will think about the end-to-end customer journey across product and business units to ensure our customer’s experience is a compelling, coherent, and consistent one. Using data will be key for this position; from understanding user experience patterns to mining operational data. In this role, you will leverage your unique combination of business and technical knowledge to evaluate technical options and to represent business requirements to the technology organization.

You Are

Strategic. You develop and execute product strategies rooted in market and customer insights. Customer-Centric. You engage directly with users to understand their needs and advocate for their success. Data-Driven. You use analytics and metrics to guide decisions and measure outcomes. Collaborative. You work effectively with technical and business teams to bring ideas to life.

You Will

Contribute to and help refine the product strategy for key digital marketplace initiatives. Act as a knowledge leader, building deep empathy with internal and external customers. Define and manage product roadmaps based on customer needs, data analysis, and strategic priorities. Lead discovery, research, and competitive analysis to inform feature development. Collaborate cross-functionally with engineering, design, operations, and sales teams. Develop and prioritize value-driven initiatives with clear business and customer success metrics. Define and track KPIs and success metrics to evaluate product impact. Communicate product plans and progress clearly to stakeholders and leadership. Be an expert with respect to the competition.

Who You Will Work With

Reporting to the Director of Product Design, this role will collaborate with Engineering, Design, Marketing, Sales, Operations, and Customer Support teams on a regular basis. You will also interact with senior leadership to align on strategy and performance outcomes.

Must Have’s

• Minimum of 3 years of experience as a Product Manager or Senior Product Owner.
• Proven success in defining and launching high-impact products.
• Strong authoring and communication skills with the ability to clearly document and present customer needs.
• Ability to perform customer interviews and build market empathy.
• Experience conducting competitive analysis, market research, and industry trend assessments.
• Solid understanding of agile product development processes.
• Strong collaboration, negotiation, and cross-functional leadership skills.
• Proven ability to influence teams without formal authority.
• Excellent teamwork and organizational skills; ability to manage multiple projects simultaneously.
• Highly analytical and creative business-focused problem solver.

Nice to Have’s

• Experience with wholesale auction inventory and sales management systems.
• Strong system design background and technical fluency.
• Familiarity with Agile, Kanban, Lean, and Scaled Agile Frameworks (SAFe).
• Bachelor’s degree in business, technology, or a related field.

What We Offer

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Paid Vacation, Personal, and Sick Time
• Paid maternity and paternity leave (US)
• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
• Robust Employee Assistance Program
• Employer paid Leap into Service Day to volunteer
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement

OPENLANE makes wholesale easy so our customers can be more successful. Our end-to-end platform serves the remarketing needs of the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions. We’re a technology company delivering next generation tools to accelerate and simplify remarketing. We’re an analytics company leveraging data to inform and empower our customers with clear, actionable insights. And we’re an auction company powering the world’s most advanced digital used vehicle marketplaces. In 2021, OPENLANE sold nearly 2.6 million vehicles valued at over $40 billion through our auctions and generated approximately $2.3 billion in revenue. Our integrated digital marketplaces and vehicle logistics centers reduce risk, improve transparency and streamline the experience for customers in about 75 countries. OPENLANE continues to make investments in innovation, strategic acquisitions and integrations to better serve our customers. Headquartered in Carmel, Indiana, OPENLANE has about 5,000 employees and maintains business units across North America, Europe, the Philippines and Uruguay. Together, the OPENLANE brands provide a complete remarketing solution for our customers.

OPENLANE is an equal opportunity employer and a drug‑free workplace.