Market Lead — Retail Merchandising & Guest Experience

Eataly Group; Toronto; Hybrid; CAD 24,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

RRSP

Free meals

Employee discounts

Product classes

More perks

Job summary

Eataly Eaton Centre in Toronto is seeking a Market Lead (Full-Time) to act as a liaison between Market team members and the Market Manager, ensuring merchandise is stocked and displayed attractively across Eataly’s retail department. The Market Lead promotes exceptional guest service on the retail team, using interpersonal skills and product knowledge to drive sales and guest satisfaction.

Reports to the Market Manager and leads Market Associates while coordinating with Warehouse for stock,

Qualifications

• Availability to work onsite with a flexible schedule including nights and weekends.
• Ability to lift up to 50 pounds.
• Ability to stand, walk, bend and squat for up to 8 hours.
• Basic math and cash handling skills.
• Verbal and written communication skills.

Responsibilities

• Stock, rotate and face products per standards.
• Collaborate with Warehouse to maintain stock levels.
• Receive deliveries and verify accuracy.
• Supervise, train and motivate Market Associates.
• Maintain department signage, pricing and labelling.
• Adhere to FIFO and remove expired merchandise.
• Communicate needs to Market Manager promptly.
• Assist with product demos with Events & Education.
• Ensure safe, clean work conditions and regulatory compliance.

Skills

Positive attitude

Basic math

Cash handling

Verbal communication

Written communication

Team player

Education

High school diploma or equivalent

Job description

Eataly Eaton Centre in Toronto is seeking a Market Lead (Full-Time) to act as a liaison between Market team members and the Market Manager, ensuring merchandise is stocked and displayed attractively across Eataly’s retail department. The Market Lead promotes exceptional guest service on the retail team, using interpersonal skills and product knowledge to drive sales and guest satisfaction.

Reports to the Market Manager and leads Market Associates while coordinating with Warehouse for stock,