Market Lead (Full-Time) - Eataly Eaton Centre

Eatal; Toronto; On-site; CAD 24,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

RRSP

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

Job summary

Eataly Eaton Centre is seeking a Market Lead to coordinate merchandising, stock levels, and guest service across the retail department. The role reports to the Market Manager and works closely with Warehouse and Events & Education teams.

You will supervise Associates, maintain signage, pricing, and FIFO rotation, handle payments, and ensure compliance with safety regulations while delivering exceptional guest experiences.

Qualifications

• Availability to work onsite with a flexible schedule including nights and weekends.
• Ability to lift up to 50 pounds.
• Ability to stand and move for extended periods.

Responsibilities

• Stocks, rotates and faces products according to department procedures.
• Maintains accurate signage, pricing and labelling.
• Collaborates with Warehouse to maintain stock levels and back stock.
• Handles payments and ensures accurate accounting of transactions.
• Supervises and motivates Market Associates; supports Market Manager.

Skills

Stocking

Cash handling

Teamwork

Communication

Education

High school diploma or equivalent

Job description

Market Lead (Full-Time) - Eataly Eaton Centre

Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim… for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team's product knowledge

The Market Lead serves as a liaison between Market team members and the Market Manager to ensure that merchandise is properly stocked and displayed attractively across Eataly's retail department. The Market Lead promotes exceptional guest service on the retail team, using interpersonal skills and product knowledge to drive sales and improve guest satisfaction. Reports to the Market Manager.

• Stocks, rotates and faces products according to department procedure and merchandizing standards
• Collaborates with the Warehouse team to maintain proper stock levels, organizing back stock and warehouse storage effectively and efficiently
• Follows order and inventory procedures and receives deliveries, verifying order and invoice accuracy
• Assists with delegating tasks, supervising, training and motivating Market Associates Maintains accurate department signage, pricing and labelling
• Rotates products according to First In First Out (FIFO) standards
• Inspects shelves and immediately removes expired or damaged merchandise
• Communicates grocery needs, adjustments and problems to the Market Manager promptly and efficiently
• Assesses departmental food waste with department heads and diverts waste to donations
• Partners with Events & Education to coordinate product demos
• Maintains safe and cleanly work conditions and compliance with state and federal regulations
• Performs light cleaning duties such as sweeping, dusting and packaging disposal as necessary
• Handles payments and ensures accurate accounting of all transactions, collections and disbursements
• Verifies accuracy of cash bank by counting cash, checks, and charge payments at end of shift
• Obtains and reviews information regarding price changes Performs other duties as required or assigned

• Positive attitude and ability to work well with a team
• Basic math and cash-handling skills
• Verbal and written communication skills
• High school diploma or equivalent preferred
• Previous stocking experience in a retail setting preferred

Job Requirements

• Availability to work onsite with a flexible schedule including nights and weekends
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to use a hand truck, cart, box cutter, ladder and cleaning supplies

Compensation

• Compensation for this role is CAD $21.00 hourly
• This position has been posted to fill a current vacancy

Benefits and Perks

• Paid Time Off
• RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!