Market Collaboration Planner

Unilever; Toronto; On-site; CAD 95,000 - 110,000; Full time

Benefits offered by this job

Bonus eligible

LTI eligible

Health insurance

Retirement benefits

Paid vacation

Job summary

Unilever Toronto is seeking a Market Collaboration Planner to own and improve the customer and category demand forecast, aligning cross-functional teams across Marketing, Finance, and Supply Chain. You will turn market insights into actionable demand signals and support S&OP rhythms.

The role requires 3+ years in supply chain planning, strong analytics, and proficiency with tools like Power BI, Anaplan, and Kinaxis.

Qualifications

• Post-secondary degree in Supply Chain, Business Administration, Analytics, or related discipline.
• Minimum 3 years of relevant experience in Supply Chain, Demand Planning, CPFR, Customer Demand Planning, S&OP, Sales Operations, Business Analytics, Category Management, or Trade.
• Strong analytical capability with the ability to work with multiple data sources, challenge data accuracy, identify trends, understand forecast drivers, and translate analysis into business recommendations.
• Strong communication and storytelling skills, with the ability to simplify complex issues, frame decision options, and influence stakeholders across levels and functions.
• Collaboration-first mindset with the ability to build trust across Customer Development, Marketing, Finance, Customer Service, Response Planning, and Supply Chain.
• Advanced Microsoft Office skills, especially Excel and PowerPoint, with experience using Power BI and planning systems such as Anaplan, Rapid Response / Kinaxis, SAP, FEU, and POS data sources preferred.

Responsibilities

• Own and improve the customer and category demand forecast.
• Lead the creation, maintenance, and alignment of an unbiased rolling forecast across volume and value, integrating forward-looking assumptions, historical trends, price changes, customer activity, competitive activity, product discontinuations, innovations, and portfolio transitions.
• Maintain an 18-month rolling forecast and support the monthly forecast cycle, ensuring the demand signal is aligned across operational and financial horizons.
• Own forecast quality end-to-end, with accountability for Forecast Accuracy, Forecast Bias, Forecast Value Add, and alignment of the volume forecast with financial planning.
• Support forecast performance delivery against annual targets, MRF expectations, S&OP requirements, and Business Unit priorities.
• Turn customer, market, and business insight into clear recommendations.
• Partner with Key Account Managers, Customer Development, Customer Strategy and Planning, Marketing, Finance, and Customer Service, to gather customer, market, promotional, inventory, supply, and business insights that may impact the forecast.
• Analyze historical sales trends, POS data, shipment trends, category movement, customer inventory changes, competitive activity, promotional plans, media and advertising activity, and service-level impacts to support forecast assumptions.
• Provide clear analysis and recommendations on forecast changes versus prior year, target, SOP, and rolling forecast submissions.
• Share external insights related to promotional activity, customer cannibalization, inventory changes at customer DCs, supply constraints, category trends, competitive activity, POS and shipment triangulation, macro trends, one-offs, stop-ships, and service impacts.
• Lead S&OP rhythm, Demand Review, and forecast alignment.
• Support the weekly, monthly, quarterly, and annual S&OP rhythm, such as, Activity Review, Demand Review, DSR, Country/Region SOP.
• Prepare and lead Demand Review meetings, follow-ups, Anaplan updates, cash-up activities, and Business Unit / Supply Chain recap communications.
• Support Business Unit discussions with a strong understanding of market dynamics, forecast composition, risks, opportunities, and forecast building blocks.
• Gain alignment across stakeholders on key assumptions, forecast changes, risks, and actions through structured reviews, recurring S&OP touchpoints, and exception-based planning.
• Use digital tools and data to improve planning decisions.
• Use Anaplan, Rapid Response / Kinaxis, Power BI, SAP, FEU, POS systems, and forecasting dashboards to analyze performance, identify exceptions, and drive better forecast recommendations.
• Champion future-fit planning by using data, digital tools, automation, and simplified ways of working to improve forecast quality and team effectiveness.

Skills

Analytical

Cross-functional collaboration

Power BI

Excel

PowerPoint

Anaplan

Rapid Response

Kinaxis

SAP

FEU

POS data sources

Education

Post-secondary degree

Tools

Power BI

Anaplan

Rapid Response

Kinaxis

SAP

FEU

POS data sources

Job description

Position: Market Collaboration Planner Location: Toronto -Corp Headquarters No relocation

Background and Purpose

As part of the Supply Chain team, the Market Collaboration Planner, develops, maintains, and aligns the volume and value forecast across the Business Unit. The role converts customer activity, market insight, promotional plans, portfolio changes, historical trends, and supply chain realities into an actionable demand signal. This is a highly cross-functional role that partners with Customer Development, Marketing, Finance, Customer Service, and broader Supply Chain to improve FA/FB, align operational and financial forecasts, and support key business outcomes. The successful candidate will be an analytical, collaborative, and digitally curious planner who can connect data, systems, stakeholder input, and business context into clear recommendations within a fast-moving S&OP environment.

What You’ll Do

Own and improve the customer and category demand forecast

• Lead the creation, maintenance, and alignment of an unbiased rolling forecast across volume and value, integrating forward-looking assumptions, historical trends, price changes, customer activity, competitive activity, product discontinuations, innovations, and portfolio transitions.
• Maintain an 18-month rolling forecast and support the monthly forecast cycle, ensuring the demand signal is aligned across operational and financial horizons.
• Own forecast quality end-to-end, with accountability for Forecast Accuracy, Forecast Bias, Forecast Value Add, and alignment of the volume forecast with financial planning.
• Support forecast performance delivery against annual targets, MRF expectations, S&OP requirements, and Business Unit priorities.

Turn customer, market, and business insight into clear recommendations

• Partner with Key Account Managers, Customer Development, Customer Strategy and Planning, Marketing, Finance, and Customer Service, to gather customer, market, promotional, inventory, supply, and business insights that may impact the forecast.
• Analyze historical sales trends, POS data, shipment trends, category movement, customer inventory changes, competitive activity, promotional plans, media and advertising activity, and service-level impacts to support forecast assumptions.
• Provide clear analysis and recommendations on forecast changes versus prior year, target, SOP, and rolling forecast submissions.
• Share external insights related to promotional activity, customer cannibalization, inventory changes at customer DCs, supply constraints, category trends, competitive activity, POS and shipment triangulation, macro trends, one-offs, stop-ships, and service impacts.

Lead S&OP rhythm, Demand Review, and forecast alignment

• Support the weekly, monthly, quarterly, and annual S&OP rhythm, such as, Activity Review, Demand Review, DSR, Country/Region SOP.
• Prepare and lead Demand Review meetings, follow-ups, Anaplan updates, cash-up activities, and Business Unit / Supply Chain recap communications.
• Support Business Unit discussions with a strong understanding of market dynamics, forecast composition, risks, opportunities, and forecast building blocks.
• Gain alignment across stakeholders on key assumptions, forecast changes, risks, and actions through structured reviews, recurring S&OP touchpoints, and exception-based planning.

Use digital tools and data to improve planning decisions

• Use Anaplan, Rapid Response / Kinaxis, Power BI, SAP, FEU, POS systems, and forecasting dashboards to analyze performance, identify exceptions, and drive better forecast recommendations.
• Champion future-fit planning by using data, digital tools, automation, and simplified ways of working to improve forecast quality and team effectiveness.

What You’ll Need to Succeed

• Post-secondary degree required, preferably in Supply Chain, Business Administration, Analytics, or a related discipline.
• Minimum 3 years of relevant experience in Supply Chain, Demand Planning, CPFR, Customer Demand Planning, S&OP, Sales Operations, Business Analytics, Category Management, or Trade.
• Strong analytical capability with the ability to work with multiple data sources, challenge data accuracy, identify trends, understand forecast drivers, and translate analysis into business recommendations.
• Strong communication and storytelling skills, with the ability to simplify complex issues, frame decision options, and influence stakeholders across levels and functions.
• Collaboration-first mindset with the ability to build trust across Customer Development, Marketing, Finance, Customer Service, Response Planning, and Supply Chain.
• Comfort influencing without direct authority and using data, relationships, and business context to drive alignment.
• Strong attention to detail, ownership mindset, adaptability, and ability to operate within recurring planning rhythms and tight S&OP timelines.
• Advanced Microsoft Office skills, especially Excel and PowerPoint, with experience using Power BI and planning systems such as Anaplan, Rapid Response / Kinaxis, SAP, FEU, and POS data sources preferred.

What Makes This Role Important

This role sits at the center of the Foods Canada Retail planning process. The Market Collaboration Planner helps ensure the business has a clear, aligned, and actionable view of demand across customers, categories, financial plans, and operational systems. The work directly supports better service, stronger business planning, optimized inventory, reduced waste, and improved decision-making across the Business Unit.

Ideal Candidate Profile

The successful candidate will enjoy connecting the dots across data, systems, stakeholders, and business context. They will be comfortable leading recurring planning processes, working through ambiguity, challenging assumptions, and turning complex information into clear recommendations. They should bring a strong balance of analytical discipline, collaboration, ownership, and curiosity, while learning the Foods portfolio, planning systems, and end-to-end Supply Chain process quickly.

Pay

Pay: The pay range for this position is $95,000-$110,000. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible.

Long-Term Incentive (LTI): This position is LTI eligible.

Benefits

Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverage for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Unilever uses artificial intelligence tools in the hiring process to screen or assess applicants. However, hiring decisions will be made by the line manager and in accordance with applicable employment standards and human rights laws. All information collected, used or disclosed during the application and interview process will be subject to Unilever’s Privacy Policy.

Unilever Canada is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, and a conviction for which a pardon has been granted. If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [e-mail]. Please note: These lines are reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.

Unilever Canada est une organisation engagé à la diversité et à l'inclusion pour stimuler nos résultats d'affaires et créer un meilleur avenir chaque jour pour nos employés, les consommateurs globaux, les partenaires et les communautés. Nous croyons qu'un effectif diversifiée nous permet de faire correspondre nos ambitions de croissance et de stimuler l'inclusion dans l'entreprise. Tous les candidats qualifiés recevront la considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identité ou l'expression de genre, l'âge, l'origine nationale ou ethnique, l'état matrimonial, la situation familiale, l'invalidité, les caractéristiques génétique, et une condamnation pour laquelle un pardon a été accordée. Si vous êtes une personne handicapée qui a besoin d'aide à tout moment au cours de notre processus de recrutement, veuillez communiquer avec nous au [e-mail]. Veuillez noter: ces lignes sont réservées aux personnes handicapées ayant besoin d'aide et ne sont pas un moyen d'enquêter sur les postes.

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